SVP, Regional Retail Production Leader

Welcome to BankSouth Mortgage!

Accelerate Your Career with Us

Imagine a workplace where you’re valued, your work has purpose, and you get to help people achieve the American dream! At BankSouth Mortgage, we’re more than just mortgages; we’re a family committed to excellence, integrity, and community.

Dive into a World of Opportunities

With us, you’re not just starting a job; you’re stepping into a career full of possibilities! We’re backed by BankSouth, a top-performing community bank, and together, we’re making homeownership dreams come true for thousands every year.

Experience Our Unique Culture

• Leadership That Inspires: Work with creators, dreamers, and doers who lead with passion and responsibility!
• Power in Commitment: Be part of a team that puts relationships, community, and integrity at its core!
• Innovative Approach: Enjoy the blend of state-of-the-art technology and extraordinary in-person service!

Elevate Your Life with Our Benefits!

• Comprehensive Health Packages
• 401k Matching
• Life & Disability Insurance
• Employee Assistance Programs
• FSA & DCA support
• And Much More!

Join Us & Shape the Future

Whether you are looking for an exciting career path or a place where your work makes a difference, BankSouth Mortgage is the place for you! You bring your skills and passion; we provide the tools and environment for you to thrive.

Your Role Here Matters

Every role at BankSouth Mortgage is crucial. Your contribution will not only help families secure their homes but also enrich the communities we serve. Come, be a part of something bigger, and experience mortgage excellence with us!

BankSouth Mortgage: Where Dreams Meet Excellence

Explore opportunities with us and step into a world where your work is valued, your growth is nurtured, and your success is celebrated! Let’s build something great together!

Senior Vice President, Regional Retail Production Leader will play a pivotal role in shaping that future. This executive leadership position is responsible for driving profitable retail mortgage production across a defined Southeast regional footprint while leading retail sales growth, recruiting top talent, developing high-performing leaders, and executing the company's long-term strategic vision.

Founded on a commitment to delivering an unmatched mortgage experience by being Ready. Responsive. Respectful., BankSouth Mortgage is accelerating its momentum through Project Elevate, an enterprise transformation initiative focused on scalable growth, leadership development, intelligent technology, AI-powered operations, and operational excellence. As the company advances toward its 2030 Vision of becoming one of the nation's most intelligent, efficient, and scalable mortgage platforms, this leader will help build an organization where people and AI work together to reduce administrative friction, accelerate decision-making, strengthen customer relationships, and drive sustainable growth.

This position is accountable for funded volume growth, margin protection, Loan Officer (LO) recruiting and retention, leadership effectiveness, and adherence to BankSouth Mortgage's operational, regulatory, and cultural standards. The role is intentionally structured to reward measurable revenue creation, recruiting impact, and sustainable performance while maintaining strong risk management, compliance discipline, and cultural alignment.

This position is ideally based in the Atlanta metropolitan area or elsewhere within the greater Southeastern United States. While BankSouth Mortgage offers workplace flexibility, candidates located within the Southeast are strongly preferred to support executive collaboration, regional travel, recruiting initiatives, leadership development, and in-person meetings at our Atlanta headquarters and regional offices.

Essential Duties & Responsibilities

Production Leadership & Financial Performance

• Develop and execute regional retail production strategies aligned with BankSouth Mortgage’s growth, profitability, and enterprise objectives
• Drive year-over-year funded volume growth while maintaining disciplined pricing, margin integrity, and pull-through performance
• Maintain accountability for regional P&L drivers, including volume, margins, productivity, cost containment, and revenue-producing behaviors
• Establish, monitor, and hold leaders accountable for branch and individual business plans, sales goals, and key performance indicators
• Partner closely with Executive Leaders, Operations, Accounting, and Secondary to ensure production decisions support enterprise profitability and risk tolerance

Recruiting & Market Expansion

• Serve as the senior executive owner of the regional loan officer recruiting strategy, aligned with BankSouth Mortgage’s growth, risk profile, and culture
• Personally recruit, onboard, and integrate high-performing producing Loan Officers and branch leadership
• Collaborate with Business Development to expand referral relationships, brand presence, and market share across target markets
• Support growth initiatives through research, market analysis, and recommendations for expansion and lead generation opportunities
• Represent BankSouth Mortgage in the marketplace through industry involvement, professional associations, and community engagement

Talent Management & Retention

• Lead, coach, and develop regional sales leadership and Loan Officer teams through consistent performance management and one-on-one coaching
• Ensure successful onboarding and early productivity of new production hires, including training on systems, products, compliance standards, and sales execution
• Maintain strong retention of top-performing Loan Officers through engagement, clarity of expectations, and accountability
• Identify, develop, and succession-plan future production leaders
• Address underperformance promptly and consistently in partnership with HR and executive leadership

Leadership, Culture & Governance

• Model BankSouth Mortgage’s values, ethical standards, and leadership expectations across all regional operations
• Foster a high-performance culture grounded in trust, transparency, accountability, and cross-functional collaboration
• Actively contribute to enterprise strategic initiatives, philanthropic efforts, and company-sponsored sales and leadership programs
• Achieve strong leadership effectiveness and engagement scores through employee feedback and continuous improvement
• Serve as a visible and respected leader representing BankSouth Mortgage within the industry

Operational, Compliance & Risk Alignment

• Ensure regional adherence to all applicable federal, state, investor, and agency regulations, including CFPB, FHA, VA, USDA, and GSE guidelines
• Partner with Compliance, Quality Control, and Operations teams to proactively identify and mitigate operational and regulatory risk
• Review and provide guidance on complex loan scenarios and exceptions to ensure adherence to underwriting, investor, and regulatory requirements
• Ensure consistent adoption and effective use of BankSouth Mortgage’s LOS, POS, CRM, and related technologies
• Maintain disciplined pipeline management to ensure loans close on time and in accordance with BankSouth Mortgage policies and procedures

Reporting & Analytics

• Own and drive regional scorecard performance, including volume, margins, recruiting, retention, operational effectiveness, and technology adoption
• Leverage data analytics and reporting tools (e.g., DOMO and internal dashboards) to inform performance management, forecasting, and strategic decision-making
• Provide regular performance updates, forecasts, trend analysis, and strategic insights to executive leadership

Compliance

• Responsible for learning, understanding and practicing required fraud prevention practice and OFAC compliance requirements
• Ensure that BankSouth Mortgage adheres to all applicable federal and state regulations
• Maintain confidentiality of all customer files & associated information
• Assist examiners and auditors by providing required documentation
• Must meet all applicable state and federal licensing requirements, including NMLS eligibility where required
• Subject to background check, credit review, and regulatory screening consistent with BankSouth policy
• Must maintain compliance with all continuing education and licensing standards

Performance Management

Performance will be evaluated using a balanced scorecard that may include:

• Funded loan volume growth
• Net margin performance and improvement
• Retention of top-performing producers
• Net recruiting gains of producing LOs
• Technology adoption and operational discipline
• Leadership effectiveness and employee engagement metrics
• CEO discretionary evaluation