Sysops engineer
Summary
Maintain and improve Worldline’s infrastructure (systems, databases, networks) by handling 2nd-line support, automating operations, and ensuring high availability and security.
The Opportunity
Manage the operations of the whole infrastructure on different domains (systems, databases and networks).
Objective
- Manage the operations of the whole infrastructure on different domains (systems, databases and networks).
Day-to-Day Responsibilities
- Ensure the 2nd Line of Support for incidents and problem management.
- Install, configure, operate, and continuously improve the infrastructure platforms to support highly-available and scalable secured services.
- Automate, test and monitor the platform and its sub-services, from an availability, consistency and confidentiality perspective.
- Propose adapted architectures for our infrastructure platforms and for services targeting our infrastructure platforms, in compliance with regulation, security and the expected service levels.
- Identify services migration scenarios.
- Deploy validated architectures and execute effective migration of services and data aligned with business requirements.
Who Are We Looking For
- Leverage advanced knowledge to manage moderately complex tasks while engaging in continuous learning about organizational processes and customer needs, contributing to problem-solving and operational improvements.
- Incident management
- Availability management
- Ensuring that services deliver agreed levels of availability to meet the current and future needs of the business
- Configuration management
- Infrastructure operations
- Capacity management
- Release management
- Network support
- Security operations
- System software administration
- Problem management
- Change control
- Systems installation and removal
- English
Activity
Run and Operations
- Ensure the 2nd Line of Support for incidents and problem management.
Monitor/Improvement
- Install, configure, operate, and continuously improve the infrastructure platforms to support highly-available and scalable secured services.
- Automate, test and monitor the platform and its sub-services, from an availability, consistency and confidentiality perspective.
- Propose adapted architectures for our infrastructure platforms and for services targeting our infrastructure platforms, in compliance with regulation, security and the expected service levels.
- Identify services migration scenarios.
Release/Deploy
- Deploy validated architectures and execute effective migration of services and data aligned with business requirements.