System Administrator
Summary
Provide first-level technical support for hardware, software, and network issues, maintain servers and workstations, and document IT processes using basic SQL and network configuration skills.
Responsible for supporting and maintaining Software and Hardware, troubleshooting technical issues and assisting with system administration tasks.
Duties and responsibilities:
- Provide first-level technical support for hardware, software, and network issues.
- Monitor system performance and troubleshoot issues as needed.
- Assist in maintaining servers, workstations.
- Install, configure, and update software.
Document IT processes, procedures, and troubleshooting steps.
Qualifications:
- Bachelor's degree in Information Technology, Computer science or related field
- Minimum of 3-years work experience in the same capacity
- Writing technical documentation
- Basic SQL
- Network configuration
- Technical support
- Ability to learn new technologies quickly
- Ability to work independently and as part of a team
Work Location and Schedule
- Willing to work on a shifting schedule
- Willing to work on site