System Administrator

The System Administrator’s purpose is to maintain the servers, computer systems, hardware & software, printers & scanners and other peripherals of the clients, ensuring that they run smoothly and providing technical support and advice to computer users by answering calls and/or emails.

Benefits to this position include:

• Internet Subsidy

• Health Insurance (HMO with Dental Coverage) with Free Dependent

• Leave Credits

• Annual Appraisal

• FREE Trainings, Exams and Certifications

• Other office perks such as:

• Incentives

• Gifts for special occasions

• Employee Referral Bonus

• Opportunity to Travel Abroad

• Learning from the best in the Global Culture

• Virtual Activities and Employee Engagements

• Career Progression

• Work-Life Balance

Job Responsibilities:

• Performing support and troubleshooting to different Cloud Technologies (Microsoft Azure, Office 365, MS SharePoint etc.).

• Performing support and troubleshooting to different security platforms, anti-virus and malware.

• Create, change, and delete user accounts per request.

• Conduct basic to intermediate Server troubleshooting and setup.

• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

• Develop, maintain, and document installation and configuration procedures.

• Perform basic network troubleshooting and triage.

• Maintain facilities in individual machines, such as drivers and settings of personal computers as well as printers (local and network printers).

• Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.

• Administer servers, desktop computers, printers, firewalls, smartphones, software deployment, security updates and patches.

• Other related job that will be assigned by the supervisor/manager.

Job Requirements:

• At least a College/Bachelor's Degree; Computer Engineering, IT, or any related course (Electronics Engineering or IT degree is a plus)

• At least 2-3 years of solid work experience in related industry, IT or MSP

• With excellent verbal and written English communication skills.

• Has the ability to communicate technical information to a non-technical person.

• Certification in Microsoft, Windows, Cisco, or Symantec is a big plus.

• Experience and knowledge of basic Windows OS troubleshooting, and configuration is a must.

• Experience and knowledge of basic Mac OS troubleshooting, and configuration is an advantage

• Experience and knowledge with different security platforms, anti-virus, and malware (Symantec Endpoint Protection, Windows Defender, etc.) is a plus.

• Experience and knowledge with the following technology is a huge advantage:

• Microsoft Azure

• Office 365

• SharePoint

• OneDrive

• Teams

• Amendable to work in nigh shift schedule, weekends and PH holidays.

• Amenable to provide on-call support and render overtime during events that require backup support.

Note: Must be willing to work in a hybrid setup at our satellite office in Taytay, Rizal.