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MyCHN

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System Administrator I

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Summary

A junior systems administrator at a nonprofit community health center who keeps internal IT running: troubleshooting hardware, software, and network issues, supporting desktops/laptops/printers, maintaining email and user access, and managing antivirus, updates, and support tickets. Core tech: Windows OS, basic networking, help desk ticketing.

Join MyCHN as a Systems Administrator I

At MyCHN (My Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care.


Why You’ll Love Working Here

Mission-driven, community-focused organization
Supportive, team-based culture
Opportunities for career growth and development
The chance to make a real impact in underserved communities


What You’ll Do & Bring

As a Systems Administrator I, you'll help keep MyCHN’s technology infrastructure running smoothly, supporting staff with the tools and systems they need to deliver exceptional patient care.

Key Responsibilities:

  • Troubleshoot hardware, software, and network-related issues
  • Provide support for desktops, laptops, printers, and other IT equipment
  • Maintain email services and user access
  • Document, track, and resolve support tickets in a timely manner
  • Install, update, and maintain software applications
  • Manage antivirus protection and system updates
  • Support IT asset tracking and inventory management
  • Assist with ongoing technology initiatives and projects

What You Bring:

  • High school diploma or GED
  • Experience working in a professional or organizational environment
  • Knowledge of Windows operating systems and basic network support
  • Understanding of cybersecurity best practices and system maintenance
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and customer service abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience with help desk ticketing systems or a willingness to learn

Preferred:

  • A+ or Network+ Certification
  • Healthcare industry experience
  • Knowledge of customer service standards and procedures

Ready to Make a Difference?

Join a compassionate, fast-paced team where your technical expertise helps power quality patient care.

Apply today and grow your career with MyCHN.

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