System Administrator

Below is a detailed Job Description (JD) for System Administrator suitable for Manaksia Coated Metals & Industries Limited, covering corporate office and manufacturing locations.

Job Description System Administrator

Department: Information Technology (IT)

Designation: System Administrator
Department: IT / Information Technology
Reporting To: IT Head / Management
Location: Hyderabad / Corporate Office (with support to plant locations)
Experience: 37 Years
Qualification: BCA / B.Sc. (IT/Computer Science) / B.Tech (IT/Computer Science) / MCA or equivalent.

1. Job Purpose

To manage, maintain and ensure the smooth functioning of the company's IT infrastructure, including servers, computer systems, networks, internet connectivity, email systems, cybersecurity, hardware and software. The role will provide technical support to employees across corporate offices and manufacturing units.

2. Key Responsibilities

A. IT Infrastructure & System Administration

• Manage and maintain Windows/Linux servers and operating systems.
• Install, configure and maintain desktops, laptops and printers.
• Monitor system performance and ensure maximum uptime.
• Manage user accounts, access permissions and password policies.
• Maintain Active Directory, domain controllers and Group Policies.
• Ensure regular data backup and disaster recovery procedures.

B. Network & Internet Management

• Manage LAN, WAN, Wi-Fi, routers, switches and firewall configurations.
• Monitor internet connectivity across corporate and plant locations.
• Troubleshoot network issues and ensure secure connectivity.
• Coordinate with internet service providers and network vendors.
• Maintain VPN connectivity between corporate office and manufacturing units.

C. IT Support & Troubleshooting

• Provide technical support to employees for hardware and software issues.
• Resolve problems related to desktops, laptops, printers, scanners and email.
• Install and configure operating systems and business applications.
• Maintain IT helpdesk and track support requests.
• Ensure timely resolution of IT-related complaints.

D. Cybersecurity & Data Protection

• Implement antivirus and endpoint security solutions.
• Monitor firewall and network security.
• Ensure regular security updates and patch management.
• Protect company data against unauthorized access and cyber threats.
• Implement data backup, recovery and access control policies.

E. Software & Application Management

• Manage Microsoft 365 / Outlook / Exchange email systems.
• Monitor software licences and renewals.
• Provide technical support for ERP, HRMIS, CRM and other business applications.
• Coordinate with software vendors for implementation and troubleshooting.
• Maintain software and hardware inventory.

F. Vendor & Asset Management

• Coordinate with IT vendors for hardware purchases and repairs.
• Maintain records of IT assets, licences and warranties.
• Monitor IT AMC contracts and renewals.
• Ensure proper allocation and recovery of IT assets during employee joining and separation.

G. Plant & Multi-location IT Support

• Provide IT support to all company offices and manufacturing locations.
• Ensure uninterrupted network and system connectivity at plants.
• Coordinate with local IT support personnel.
• Conduct periodic IT infrastructure audits.

3. Required Skills & Competencies

• Strong knowledge of Windows Server and Linux.
• Hands-on experience in Active Directory and Office 365.
• Knowledge of networking protocols, TCP/IP, DNS and DHCP.
• Experience with routers, switches, firewalls and VPN.
• Knowledge of virtualization (VMware / Hyper-V).
• Understanding of cybersecurity and data protection.
• Strong troubleshooting and problem-solving skills.
• Good communication and coordination skills.

4. Experience Preference

• 3–7 years of relevant experience in System Administration.
• Experience in manufacturing companies or multi-location organisations will be preferred.
• Experience in managing IT infrastructure across corporate and factory locations is desirable.

5. Key Deliverables

• Ensure uninterrupted IT operations across all locations.
• Maintain secure and reliable IT infrastructure.
• Ensure timely technical support to all employees.
• Maintain IT documentation, asset records and backup reports.
• Support implementation of new IT systems and digitalisation initiatives.

Suggested recruitment advertisement

Position: System Administrator

Location: Hyderabad – Corporate Office

Experience: 6 to 8 Years

Qualification: BCA / B.Sc. IT / B.Tech IT / MCA or equivalent.

We are looking for an experienced System Administrator to manage and maintain our company's IT infrastructure across corporate offices and manufacturing locations.

Key Skills Required:

• Windows Server, Active Directory and Microsoft 365.
• LAN/WAN, routers, switches, firewall and VPN.
• Hardware and software troubleshooting.
• Data backup, cybersecurity and disaster recovery.

IT asset and vendor management.

Candidates with experience in manufacturing organisations and multi-location IT infrastructure management will be preferred.

Interested candidates may share their updated resumes along with current CTC, expected CTC and notice period.

M