System Administrator
Summary
System Administrator managing user access, SaaS platforms, and IT infrastructure for a nonprofit AI research org; oversees Linux servers, AWS, security, and user support in Berkeley.
About METR
We are a nonprofit research organization that develops scientific methods to assess AI capabilities, risks, and mitigations, with a specific focus on threats related to AI R&D automation and misalignment.
We believe it is robustly good for policymakers and civil society to have a clear understanding of risks from AI systems, and we are extremely excited to build a team of ambitious, excellent people to tackle one of the most important challenges of our time.
Summary
Key Responsibilities
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Manage user access and permissions across multiple platforms (Okta, Google Workspace, Slack, GitHub, Tailscale, AWS), including integration of SCIM/SSO via Okta
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Manage physical IT inventory (macbooks), MDM (iru)
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Oversee and optimize SaaS platforms, including user administration, cost management, and integration improvements
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Streamline new hire onboarding and provisioning processes
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Serve as the primary point of contact for technical support, building playbooks to resolve common issues, and escalating to other internal teams or external support where needed.
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Develop and maintain comprehensive documentation for systems, processes, and troubleshooting procedures
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Own and enhance IT security infrastructure, including monitoring and periodic audits.
Required Skills
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Proven experience in systems administration, with strong knowledge of user administration on Linux systems (user creation, SSH access, etc.)
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Experience managing and integrating various SaaS platforms and identity management systems
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Strong problem-solving skills and ability to design efficient processes and workflows in collaboration with users
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Excellent communication skills and ability to support technical users effectively
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Experience with Linux server administration: software updates, network troubleshooting, etc.
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Knowledge of IT security monitoring best practices
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Demonstrated expertise with AWS services, especially IAM and simple EC2 use cases
Nice to haves
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Background in process automation and integration between different platforms
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Experience supporting development teams and understanding their unique needs
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Experience implementing SOC-2
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Experience with other AWS services such as RDS, S3, and more complex VPC topologies
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Experience with infrastructure-as-code tools and practices
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Deep understanding of model provider platforms, models, access controls (e.g. Claude Platform administration)
As published by lever
Resume/CV, Full name, Email, Phone, Current location, Current company, Linkedin URL, GitHub URL, Personal website URL
- Are you currently authorized to work in the United States? (We are a cap-exempt nonprofit and can sponsor visas.) choose one
- Where are you currently based? written answer
- Are you happy to relocate to, or already in, the Bay Area and excited to work in-person at our office in Berkeley? choose one
- When is the earliest you would want to start working with us? optional
- How did you hear about this role? choose one · optional
- Do you have an accelerated timeline by which you need a decision (e.g., because of a competing offer)? If so, describe your preferred timeline here. If not, leave this blank. written answer · optional
- What information about your application would you like us to share with similar organizations? choose one · optional
- Which of the technologies listed in this job description do you least enjoy, and why? written answer