System Administrator – Microsoft 365

Title: System Administrator – Microsoft 365

Starting Salary Range: The starting salary range for this position will be in the $79,300-$81,679 range, depending on experience, education, and skills relevant to the position. Please note that the indicated starting salary range describes the range for an incumbent in this position. Most new staff generally start at the beginning of the range percentile to ensure internal salary equity.

Location: Fully remote eligible within the contiguous United States only.

Status: Full-Time, Exempt

Benefit Eligible: Health, Vision, Dental, Short/Long-Term Disability, Basic Life Retirement, Paid Time Off per Personnel Policies, Supplemental benefits including critical care, pet insurance, supplemental life, and others.

Reports to: Information Technology Manager

Posting Period: Please apply before October 2, 2026

Organizational Summary:

Conservation Legacy is a nationwide non-profit. The Corps programs within the organization engage participants in diverse conservation and community projects that serve public and private lands. These projects provide opportunities for personal and professional development and strive toward a high priority of needs for public land managers and community partners. Through the mission of engaging future leaders who protect, restore and enhance our nation’s lands through community-based service; Conservation Legacy works toward a world with healthy lands, air and water; thriving people and resilient communities.

Position Summary:

The Microsoft 365 System Administrator is responsible for the administration, support, security, and optimization of the organization’s Microsoft 365 environment. This role manages core Microsoft cloud services including Entra ID, Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and related security and compliance tools. The administrator ensures reliable service delivery, maintains secure configurations, supports end users, and collaborates with IT leadership on governance, automation, and continuous improvement initiatives.

This position requires strong technical knowledge of Microsoft 365 services, identity and access management, endpoint management, and security best practices, along with the ability to troubleshoot complex issues and communicate effectively with users and stakeholders.

Outcomes & Functions of Position:

Microsoft 365 Administration

• Administer and maintain the organization’s Microsoft 365 tenant and related cloud services.
• Manage user accounts, mailboxes, groups, shared mailboxes, resource mailboxes, and licensing.
• Configure and support Exchange Online, Teams, SharePoint Online, OneDrive, and related collaboration services.
• Administer Microsoft Entra ID, including user lifecycle management, group management, and access controls.
• Support Intune and endpoint management for Windows, macOS, iOS, and Android devices as applicable.
• Maintain Microsoft 365 configuration standards, policies, and documentation.

Security and Compliance

• Implement and support security controls across Microsoft 365, including MFA, Conditional Access, anti-phishing, anti-malware, and data protection policies.
• Monitor security alerts and investigate suspicious activity within Microsoft 365 and related platforms.
• Assist with the administration of Microsoft Defender, Exchange Online Protection, and other Microsoft security tools.
• Support compliance initiatives including data retention, audit logging, sensitivity labeling, and eDiscovery as assigned.
• Participate in security reviews, incident response, and remediation efforts.

User and Service Support

• Serve as an escalation point on support tickets for Microsoft 365 issues affecting email, collaboration, authentication, file access, mobile devices, and endpoint compliance.
• Troubleshoot escalated issues related to Outlook, Teams, SharePoint, OneDrive sync, mobile email, and identity/authentication.
• Coordinate with IT staff, vendors, and Microsoft support as needed to resolve incidents.
• Assist in onboarding and offboarding processes, ensuring proper provisioning and deprovisioning of access and services.
• Support end-user adoption and training efforts for Microsoft 365 tools and best practices.

Automation, Reporting, and Improvement

• Develop and maintain PowerShell scripts and automation workflows to improve efficiency and consistency.
• Generate reports on licensing, usage, security posture, device compliance, mail flow, or other Microsoft 365 metrics.
• Identify opportunities to improve administration, governance, security, and operational processes.
• Assist with Microsoft 365 migrations, service rollouts, policy changes, and platform enhancements.
• Maintain accurate technical documentation, procedures, and knowledge base articles.

Organizational Advocacy

• Successfully engages, leads and supports a positive work environment for all within the organization and the communities we serve.
• Leads and/or participates in organizational-wide teams, projects and initiatives that support the work of the Strategic Plans goals.
• Reports any potential complaints within the organization as identified in the Personnel Policy Manual.
• Assists or leads other responsibilities, as assigned.

Our Commitment:

Conservation Legacy is committed to the full consideration of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations to perform essential job functions. Physical requirements may include periodic overnight travel, non-traditional work hours, ability to move across varied terrain, use program-specific tools and a range of technology on an infrequent or frequent basis. Exerting up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects. The ability to safely drive an organizational vehicle may also be required for some positions. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to the hiring manager.

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience.
• 5+ years of systems administration experience, including hands-on administration of Microsoft 365.
• Experience administering several of the following:
  • Exchange Online
  • Microsoft Entra ID
  • SharePoint Online
  • OneDrive for Business
  • Microsoft Teams
  • Microsoft Intune
  • Microsoft Defender
  • Azure/Entra-related identity and access controls
• Experience with PowerShell scripting and automation.
• Strong troubleshooting skills across identity, email, endpoint, and collaboration platforms.
• Knowledge of Microsoft 365 security best practices, including MFA, Conditional Access, and email protection.
• Experience with endpoint/device management and compliance policies.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and work independently.
• Ability to operate Microsoft Office programs and applications, or similar platforms.
• Ability to keep others and oneself, in remote locations, accountable to expectations.
• Valid Driver’s License and Insurable Driving Record per Personnel Policies.
• Must be able to pass the organization’s criminal history check requirements.
• Ability to successfully work in a fluid, changing work environment.

Preferred Qualifications:

• Microsoft certifications such as:
  • Microsoft 365 Administrator (MS-102)
  • Microsoft Security Administrator (SC-300)
  • Microsoft Endpoint Administrator (MD-100/101)
  • Azure/Entra identity-related certifications
    
• Experience with nonprofit or education environments
• Experience with multi-site/remote environments.
• Familiarity with backup/recovery solutions for Microsoft 365.
• Experience with scripting, reporting, and automation beyond PowerShell (e.g., Power Automate).
• Knowledge of governance, compliance, and retention strategies in Microsoft 365.

Technical Skills

• Microsoft 365 Admin Center
• Exchange Admin Center
• Microsoft Entra Admin Center
• Teams Admin Center
• SharePoint Admin Center
• Intune / Microsoft Endpoint Manager
• Microsoft Defender portals
• PowerShell (Microsoft Graph, Exchange Online, SharePoint, Teams, Intune modules)
• DNS concepts including SPF, DKIM, and DMARC
• Identity and access management
• Mobile device and endpoint administration
• Security monitoring and remediation

Core Competencies

• Strong analytical and problem-solving ability.
• Attention to detail and commitment to secure configuration.
• Customer service orientationAbility to document procedures clearly and accurately.
• Ability to communicate technical concepts to non-technical users.
• Initiative and continuous improvement mindset.
• Effective collaboration across IT and business teams

Other Competencies Desired for this Position’s Success: Manage Complexity, Resourceful, Effectively Communicate, Cultivate Innovation, Drive and/or Influence Results, Plans & Aligns.

Conservation Legacy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodations due to a disability during the application or recruiting process, please send a request to the hiring manager.