System Administrator/Parameters Support

Role Summary

The position is responsible for:

· Maintaining and updating wholesale banking system parameters.

· Running automated processes for statement and advice verification.

· Providing production support for systems used by business units and operations teams.

· Handling administrative and operational support activities within the division.

Key Skills Required

Technical

· Strong computer literacy and ability to work with banking systems.

· Experience with system maintenance, operational processing, and automation activities.

· Familiarity with production support and troubleshooting.

Professional

· Good communication and interpersonal skills.

· Ability to work independently while collaborating with a team.

· Willingness to support weekend activities when needed.

· Strong attention to detail and control mindset.

Ideal Candidate Profile

Candidates would be particularly suitable if they have:

· Banking operations experience, especially in wholesale/corporate banking.

· Exposure to system parameter setup and maintenance.

· Knowledge of operational controls, statement generation, or transaction processing.

· A Degree in Banking, Finance, Business, or a related field.

Recruiter Comments:
maintain and update settings in the bank’s wholesale banking systems and make sure the systems continue to run properly for daily operations.

These system settings, also called parameters, may include things like transaction limits, processing rules, product settings, statement settings, business cut-off times, and customer or product configurations.

For example, if the bank needs to change a transaction limit from $1 million to $2 million, the Maker may be responsible for entering or preparing that change in the system. However, the Maker usually cannot approve the change alone. A Checker will review the change before it becomes effective. This is known as the Maker-Checker process, which helps reduce mistakes and improve control.

On a normal working day, you may receive requests from business or operations teams to update certain system settings. You will check the request, make the required changes, and submit them for approval.

You may also run automated processes to generate or verify customer statements and transaction advices. If something does not run correctly, you may perform basic troubleshooting by checking the system settings, processes, or error logs and working with the IT team if needed.

The role may also involve maintaining records, tracking requests, preparing reports, and supporting scheduled system activities, including occasional weekend work.

Overall, this is a structured, operational, and detail-focused role. It is a good starting point for fresh graduates who are interested in banking operations, banking systems, production support, or system administration, rather than sales or software development.