System Administrator - Student Practice

Job description

• Diagnosis and resolution of end user computer difficulties via remote access, phone and on-site
• Technical support for Windows computers, Microsoft Office applications and services
• Administration of user accounts, e-mail addresses and groups through Active Directory and Microsoft 365
• Preventative maintenance of server hardware and Microsoft software solutions
• Centralized administration and software deployment for Windows computers using Group Policy or Intune
• Installation, configuration and troubleshooting Windows Server and network equipment
• Analysis and resolution of issues with switch and router devices, network printers and scanners
• Regular updating and IT system status checks
• Documentation of changes within IT systems
• On-site delivery of IT equipment for customers in the Zagreb area
• Support for cloud products based on Microsoft 365 and Azure platforms
• Participation in RND/POC scenarios for various Nodefusion and 3rd party solutions
• Scripting for the purpose of automation
• Directing of more complex cases to higher support levels

What we offer

• Stable student practice at a certified private IT company with an established client base and international reach
• Work within a creative, collaborative team in a dynamic and inspiring environment — small enough to matter, large enough to grow
• Opportunities for personal and professional development, with room to prove your skills, access to Microsoft Learning paths, vendor certifications, and internal RND time
• Planned time and budget for research, development, and professional education
• Modern office workspace at Buzin
• Access to Microsoft Copilot and GitHub Copilot for daily work
• ISO-certified working environment (ISO 27001, ISO 20000-1, ISO 9001, ISO 22301) — structured processes, clear responsibilities, and a mature operational framework