System Administrator Supervisor
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At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.
Great benefits include: employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!
ABOUT YOUR ROLE
The System Administration Supervisor leads and guides the System Administrators, serves as an escalation point for system administration activities, and provides backup support to the IT Infrastructure Manager. This role is responsible for network and/or application programming using Bank-supported languages, structured methodologies, and programming standards. Primary responsibilities include coding, testing, implementing, and documenting in-house systems, as well as supervising System Administration staff. The System Administration Supervisor also supports existing in-house and packaged software and may lead projects under the direction of the Infrastructure Manager.
ABOUT YOUR ROLE
The System Administration Supervisor leads and guides the System Administrators, serves as an escalation point for system administration activities, and provides backup support to the IT Infrastructure Manager. This role is responsible for network and/or application programming using Bank-supported languages, structured methodologies, and programming standards. Primary responsibilities include coding, testing, implementing, and documenting in-house systems, as well as supervising System Administration staff. The System Administration Supervisor also supports existing in-house and packaged software and may lead projects under the direction of the Infrastructure Manager.
WHAT YOU WILL DO LIST
Works directly with the IT Infrastructure Manager to support the IT Infrastructure that includes but is not limited to: VMWare, Windows & Linux Servers, SCCM, SQL Server, IIS, Microsoft365, Active Directory, DHCP, DNS, Citrix.
Supervise and guide the day-to-day System Administration activities. Mentors and trains lower-level Systems Administrators and acts as a resource to other workforce members.
Serve as point of escalation for urgent issues, complex questions and problems.
Assists in providing training and coaching for development of new and existing technologies / systems.
Escalate problems (when required) to the IT Infrastructure Manager.
Assist with coordinating appropriate resource allocation for day to day activities and projects.
Assists in providing guidance, leadership and expertise to staff. Ensure timely and meaningful performance management is administered to all team members.
Provides technical expertise in the areas of systems-related project planning, design, and engineering of systems, including system performance management, security audit and remediation.
Utilizes scripting languages such as PowerShell, VBscript, batch scripting for automating and scheduling server administration tasks.
Works with the rest of the System Administration team to perform windows system patching and vulnerability remediation.
Supports on-prem & cloud-based backup solutions including backup, restoring and validating.
Oversight / guidance to the System Administrator team.
Acts as a first point of contact in assisting the System Administrator team.
Researches reviews and recommends hardware and software improvements.
Supports daily operations including hardware and software configurations, monitoring, alerting, troubleshooting, provisioning, and Disaster Recovery testing.
Supports system and application upgrades and enhancements.
Administers physical and virtual server infrastructure.
Monitors and reports on system availability and performance.
Provides Level 2 Support to the Service Desk and Desktop Services teams.
Reviews and research's security and application event logs.
Creates and maintains Infrastructure documentation.
Works directly with the IT Infrastructure Manager to support the IT Infrastructure that includes but is not limited to: VMWare, Windows & Linux Servers, SCCM, SQL Server, IIS, Microsoft365, Active Directory, DHCP, DNS, Citrix.
Supervise and guide the day-to-day System Administration activities. Mentors and trains lower-level Systems Administrators and acts as a resource to other workforce members.
Serve as point of escalation for urgent issues, complex questions and problems.
Assists in providing training and coaching for development of new and existing technologies / systems.
Escalate problems (when required) to the IT Infrastructure Manager.
Assist with coordinating appropriate resource allocation for day to day activities and projects.
Assists in providing guidance, leadership and expertise to staff. Ensure timely and meaningful performance management is administered to all team members.
Provides technical expertise in the areas of systems-related project planning, design, and engineering of systems, including system performance management, security audit and remediation.
Utilizes scripting languages such as PowerShell, VBscript, batch scripting for automating and scheduling server administration tasks.
Works with the rest of the System Administration team to perform windows system patching and vulnerability remediation.
Supports on-prem & cloud-based backup solutions including backup, restoring and validating.
Oversight / guidance to the System Administrator team.
Acts as a first point of contact in assisting the System Administrator team.
Researches reviews and recommends hardware and software improvements.
Supports daily operations including hardware and software configurations, monitoring, alerting, troubleshooting, provisioning, and Disaster Recovery testing.
Supports system and application upgrades and enhancements.
Administers physical and virtual server infrastructure.
Monitors and reports on system availability and performance.
Provides Level 2 Support to the Service Desk and Desktop Services teams.
Reviews and research's security and application event logs.
Creates and maintains Infrastructure documentation.
WHAT WE EXPECT OF YOU
Working knowledge of LAN switches, Routers, Firewalls, and VPN devices.
Working knowledge of VDI solutions is a plus.
Advanced knowledge of DHCP & DNS configuration using Microsoft-based and other vendors solutions.
Strong technical and analytical skills.
PowerShell scripting proficiency. Other scripting languages are a plus (VB, batch scripting).
Must possess communication skills to effectively interface with internal business units to identify business requirements.
Ability to work closely with external vendors to provide support for bank's infrastructure.
Ability to work collaboratively within a team environment of other system administrators to meet aggressive goals and high-quality standards.
Ability to learn new applications and processes quickly.
Ability to multi-task between multiple projects.
Critical member of team. Must be reliable, dependable, and maintain a high degree of flexibility.
Travel to other locations may be necessary. A valid Driver's License, in good standing, is required and access to a vehicle for use in the course of business.
Working knowledge of LAN switches, Routers, Firewalls, and VPN devices.
Working knowledge of VDI solutions is a plus.
Advanced knowledge of DHCP & DNS configuration using Microsoft-based and other vendors solutions.
Strong technical and analytical skills.
PowerShell scripting proficiency. Other scripting languages are a plus (VB, batch scripting).
Must possess communication skills to effectively interface with internal business units to identify business requirements.
Ability to work closely with external vendors to provide support for bank's infrastructure.
Ability to work collaboratively within a team environment of other system administrators to meet aggressive goals and high-quality standards.
Ability to learn new applications and processes quickly.
Ability to multi-task between multiple projects.
Critical member of team. Must be reliable, dependable, and maintain a high degree of flexibility.
Travel to other locations may be necessary. A valid Driver's License, in good standing, is required and access to a vehicle for use in the course of business.