System Administrator

Role & responsibilities

1.Server Administration

• Install, configure, and maintain Windows/Linux servers.
• Monitor server performance and ensure high availability.
• Perform server upgrades, patches, and preventive maintenance.
• Manage Active Directory, DNS, DHCP, and Group Policies.

2. Network Management

• Maintain and monitor LAN, WAN, Wi-Fi, and internet connectivity across campus.
• Configure and troubleshoot routers, switches, firewalls, and VPNs.
• Ensure secure network access for faculty, staff, and students.

3. User Account Management

• Create, modify, and deactivate user accounts for employees and students.
• Manage email accounts and access permissions.
• Implement password policies and security controls.

4. Data Backup and Recovery

• Schedule and monitor regular backups of university systems and databases.
• Develop and test disaster recovery plans.
• Restore data when required and ensure business continuity.

5. Cybersecurity Administration

• Implement security measures to protect university IT infrastructure.
• Monitor systems for vulnerabilities, unauthorized access, and cyber threats.
• Manage antivirus, endpoint security, and firewall policies.
• Ensure compliance with institutional and regulatory security standards.

6. Application & ERP Support

• Support University ERP, Learning Management Systems (LMS), Library Management Systems, and Examination Software.
• Coordinate with vendors for software maintenance and issue resolution.
• Manage software installation, licensing, and updates.

7. Database and Storage Management

• Monitor database servers and storage systems.
• Ensure data integrity, availability, and security.
• Manage cloud and on-premises storage solutions.

8. Help Desk and Technical Support

• Provide technical support to faculty, staff, and students.
• Resolve hardware, software, network, and system-related issues.
• Maintain IT service tickets and support documentation.

9. Infrastructure Monitoring

• Monitor system health, uptime, and performance.
• Generate reports on server utilization, network performance, and security status.
• Recommend infrastructure improvements and upgrades.

10. Asset and License Management

• Maintain inventory of IT hardware and software assets.
• Track software licenses and renewal schedules.
• Coordinate procurement of IT equipment and services.

11. Documentation and Compliance

• Maintain technical documentation, SOPs, and system configurations.
• Ensure compliance with university policies and accreditation requirements.
• Prepare reports for audits and management reviews.

Preferred candidate profile

• Windows Server & Linux Administration
• Active Directory & Microsoft 365 Administration
• Network Administration (TCP/IP, VLAN, Firewall, VPN)
• VMware/Hyper-V Virtualization
• Backup & Disaster Recovery
• Cybersecurity Practices
• Database Basics (MySQL, SQL Server)
• Cloud Platforms (Azure/AWS preferred)
• Troubleshooting and Technical Support