System Administrator
Summary
The System Administrator will manage IT infrastructure, including servers and workstations, while providing technical support and troubleshooting. The role involves using ticketing systems and monitoring tools to maintain system health and requires strong customer service skills.
System administrator Location: Allentown, PA, Basic understanding of IT systems, including servers, networking, and workstations. Ability to perform fundamental troubleshooting across hardware and software environments. Familiarity with IT ticketing systems for tracking and resolving support requests. Exposure to change management processes within an IT operations framework. Awareness of monitoring and alerting tools used to maintain system health. Strong customer service skills with the abilit…