System Analyst
Salary: $4,800 – $6,000 per month
Make an Impact with Us
We’re looking for a hands-on System Analyst who thrives at the intersection of cloud technology, security, and automation. If you enjoy solving real business problems, optimising workflows, and keeping systems running smoothly, this role gives you the platform to do just that.
You’ll play a key role in shaping and maintaining our Microsoft 365 ecosystem, while driving improvements in automation and system integrations that enhance how the business operates every day.
What You’ll Be Doing
Microsoft Cloud & Security
Manage and optimise Microsoft 365 E5 (Defender, Exchange Online, Entra, Intune)
Administer user identities, access controls, and endpoint policies
Strengthen security configurations and compliance practices
Troubleshoot issues across email, identity, endpoint, and access environments
End-User & Endpoint Support
Provide hands-on support for laptops, desktops, and enterprise applications
Manage device lifecycle via Microsoft Intune (enrolment, policies, compliance)
Resolve hardware, software, and connectivity issues efficiently
Deliver a strong user-first IT support experience
Automation & System Integration
Support and improve automation workflows and system integrations
Troubleshoot automation failures, API issues, and data inconsistencies
Work with stakeholders to identify opportunities to reduce manual work
Assist in deploying, testing, and maintaining automation pipelines
Collaboration & Operations
Work closely with internal teams and external vendors
Maintain clear documentation for systems, workflows, and fixes
Participate in standby/on-call support for critical issues
Contribute to ongoing IT improvements and innovation initiatives
What We’re Looking For
Core Skills
Solid understanding of Microsoft 365 administration
Familiarity with Defender, Exchange Online, Entra, and Intune
Experience in end-user support and troubleshooting
Basic knowledge of:
Identity & access management
Endpoint/device management
Cloud applications & authentication
Automation & Technical Exposure
Understanding of workflow automation and system integrations
Exposure to:
API/webhook-based systems
Scheduled jobs and automation pipelines
Bonus if you have scripting experience (PowerShell, Python, Bash)
Mindset
Strong problem-solving and analytical thinking
Service-oriented with a proactive attitude
Able to work independently and collaboratively
Comfortable in a fast-paced, evolving environment
Why Join Us
Opportunity to work on modern cloud & automation technologies
Exposure to end-to-end systems (cloud, security, automation)
Strong learning and development environment
Collaborative team with real ownership of projects
A role where your improvements directly impact business efficiency