System Analyst – Infrastructure & Devops
Job Title
System Analyst - Infrastructure & DevOps
Description
We are seeking a Senior Infrastructure System Analyst to join an infrastructure and DevOps-focused delivery team in Johannesburg. This role is on-site 3 days per week, initially for 6 months with potential renewal
All background and security checks must be clear prior to start. There is an option for relocation and internal availability checks are encouraged.
Responsibilities
- Requirements Management: Elicit, analyse, and document business, operational, and technical requirements. Translate requirements into user stories, functional specifications, and acceptance criteria and maintain traceability from demand through delivery and testing.
- Infrastructure & DevOps Analysis: Collaborate with technical teams to define scope, dependencies, risks, and assumptions. Document environment readiness, deployment requirements, and integration points.
- Process Mapping & Documentation: Develop as-is and to-be process flows, system interactions, and workflows using BPMN, UML, and process diagrams. Maintain clear and structured documentation for stakeholders and technical teams.
- Testing Leadership: Define testing strategy (SIT, UAT, regression, post-deployment validation). Develop and coordinate test plans, test cases, and defect management. Ensure requirements are testable and validated prior to deployment.
- Architecture Support: Support solution design by documenting system interactions, constraints, and dependencies. Provide impact analysis and assist with design validation and release readiness.
- Stakeholder Management: Facilitate workshops, requirement sessions, and test readiness meetings. Act as liaison between business stakeholders and technical teams and report on delivery progress, risks, and issues.
Qualifications
- Degree in Information Systems, Computer Science, Engineering, or related field.
- 5-8+ years of business analysis experience in technical environments, ideally with infrastructure, DevOps, or platform teams.
- Proven experience with process mapping, requirements documentation, and traceability management.
- Experience coordinating testing activities (SIT/UAT) and managing defects through to resolution.
- Familiarity with tools such as Jira, Azure DevOps, Confluence, and Visio.
- All background and security checks must be clear prior to engagement.
- Preferred: Banking or financial services experience, exposure to cloud, middleware, or enterprise infrastructure, knowledge of SRE principles, Agile/SAFe experience, and relevant certifications (CBAP, ISTQB, Agile BA, Scrum).
Skills
- Business Analysis
- Technical Analysis
- Requirements Management
- User Stories
- Acceptance Criteria
- Traceability
- Process Modelling
- BPMN
- UML
- Infrastructure
- DevOps
- Release Management
- Deployment
- Environment Readiness
- Integration
- Test Coordination
- SIT
- UAT
- Test Strategy
- Defect Management
- Stakeholder Management
- Workshop Facilitation
- Jira
- Azure DevOps
- Confluence
- Visio
- Agile
- SAFe
- Site Reliability Engineering (SRE)
- Cloud Platforms
- Middleware
- Enterprise Infrastructure
- Documentation
- Impact Analysis
- Solution Design
- CBAP
- ISTQB
- Scrum
. Skillset Required: Business Analysis, Technical Analysis, Requirements Management, User Stories, Acceptance Criteria, Traceability, Process Modelling, BPMN, UML, Infrastructure, DevOps, Release Management, Deployment, Environment Readiness, Integration, Test Coordination, SIT, UAT, Test Strategy, Defect Management, Stakeholder Management, Workshop Facilitation, Jira, Azure DevOps, Confluence, Visio, Agile, SAFe, Site Reliability Engineering (SRE), Cloud Platforms, Middleware, Enterprise Infrastructure, Documentation, Impact Analysis, Solution Design, CBAP, ISTQB, Scrum