System Analyst (leading ) - Hybrid work
Responsibilities:
Gather, analyze, and document business requirements from business users and stakeholders.
Facilitate requirement workshops and discussions to understand business needs and objectives.
Translate business requirements into functional requirements, user stories, process flows, and specification documents.
Collaborate with Business Users, Solution Architects, Developers, QA, and Vendors to design appropriate solutions.
Perform gap analysis between current and target business processes.
Support SIT/UAT activities and ensure delivered solutions meet business requirements.
Coordinate with related teams to understand business processes, data requirements, integrations, and operational impacts.
Identify issues, risks, and dependencies, and proactively recommend solutions.
Ensure requirements are clearly communicated and properly understood by all project stakeholders.
Work collaboratively with cross-functional teams and contribute to a positive, high-performance team environment.
Performs other related duties as assigned.
Qualifications:
Bachelor's or Master's Degree in Information Technology, Computer Science, Engineering, Business Administration, or related fields.
Minimum 5 years of experience as a Business Analyst.
Experience in Banking, Financial Services, or Lending Business will be an advantage.
Good understanding of requirement gathering, business process analysis, and system implementation lifecycle (SDLC).
Experience in Agile, Scrum, Waterfall, or Hybrid delivery methodologies.
Strong analytical, problem-solving, and critical thinking skills.
Excellent communication, presentation, and stakeholder management skills.
Strong documentation skills with the ability to create clear and structured requirement documents.
Ability to work effectively with business users, development teams, vendors, and project stakeholders.
Strong teamwork and interpersonal skills with the ability to collaborate well in a cross-functional environment.
Experience with JIRA, Confluence, Powerpoint, Visio, or similar tools will be an advantage.
Preferred Experience:
Core Banking Transformation Projects.
Core Lending or Loan Servicing Systems.
Corporate Lending, SME Lending, Retail Lending.
Data Migration and System Integration Projects.
Credit Process, Loan Lifecycle, Collection & Recovery, and Loan Restructuring.