System Analyst

Key Responsibilities:

• Conduct requirement workshops and capture business, functional and non-functional requirements.
• Translate requirements into user stories, acceptance criteria, process flows and traceability.
• Create portal user journeys, wireframes and prototypes aligned with usability standards.
• Review solution designs with developers and business stakeholders and clarify requirements throughout delivery.
• Prepare and execute functional, integration, regression and UAT test scenarios and test cases.
• Validate APIs and data results and log, prioritize and retest defects.
• Coordinate UAT, document results and support business sign-off.
• Maintain requirement/design/test documentation and support change control.

Education:

Bachelor Degree in computer science, information systems, business information technology or any related field.

Level of Experience:

Junior level (2-3 years) in business/system analysis, software quality assurance, UI/UX design or related activities.

Technical Skills & Knowledge:

Essential:

• Ability to conduct workshops/interviews and document business, functional and non-functional requirements.
• Ability to write clear user stories, acceptance criteria, process flows and use cases.
• Ability to create user journeys, wireframes and basic UI designs for responsive portals.
• Understanding of usability, accessibility and consistent UI design principles.
• Ability to prepare test scenarios/cases, execute functional, integration and regression testing, and manage defects.
• Ability to coordinate UAT and maintain requirements-to-test traceability.
• Basic API and database validation skills.
• Strong communication, documentation and stakeholder coordination skills.

Certifications & Licensure:

Essential:

• Requirements elicitation and documentation fundamentals
• Software testing / QA fundamentals
• Agile / Scrum fundamentals

Desirable:

• ISTQB Foundation
• UI/UX or design-tool training/certification

Tools & Systems:

Essential:

• Jira / Confluence or equivalent
• Figma or similar wireframing/prototyping tool
• Postman
• Microsoft Office / Visio
• SQL (basic queries)

Desirable:

• Test management tools (TestRail, Azure DevOps Test Plans)
• Browser developer tools