System Application Senior Manager
1. identify a successor, provide exposure and training plans for successor.
2. Lead and manage SAE teams across Northern and Southern Malaysia.
3. Develop a good working relationship with customer’s engineering management.
4. Develop support strategies in collaboration with the Sales & Field Service team
5. Collaborate with regional and global technical experts to resolve our critical customer’s technical/technology issues.
6. Effectively managed multiple and concurrent test development projects
7. Plan, coordinate and prioritize the activities of the Account SAE within the team
8. Ensure the delivery of Application Engineering support to customers achieves a high level of customer satisfaction
9. Manage the capability development and technical competency level of his team to align to the current business requirement and individual's career aspiration.