System Engineer 1 (TS/SCI with Poly)
Take the next steps to your professional success as Solerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S Federal Government and our Intel Community. We enable our clients to achieve their organizational initiatives through the application of high quality, innovative and cost-effective professional services, and solutions. Solerity needs your support to help us provide these solutions and continue our path as a recognized leader in providing resources for federal agencies and the Intel Community!
YOUR RESPONSIBILITIES:
As part of the Mission Management team candidate will be responsible for supporting customers who are integrating with Enterprise and IC Attribute and Authorization services. Mission Management support will be provided to:
· aid development teams in understanding how to integrate and resolve issues with REST Services.
· Support end users to resolve issues where their accesses are being granted or denied incorrectly.
The candidate will use JIRA for ticket management and will provide support in a variety of methods not limited to e-mail, chat, and phone. Ideal candidate is someone who is an analytical thinker that enjoys solving puzzles/problems.