SYSTEM ENGINEER
PRINCIPAL RESPONSIBILITIES
Manage and maintain the company’s LAN, WAN, VPN, network infrastructure, and cybersecurity systems.
Manage PC hardware, operating systems, software installation, upgrades, and lifecycle replacement.
Administer shared drives, file servers, application software, and server backup systems.
Manage and maintain virtualized environments, including Windows and Linux servers.
Monitor system and network performance, identify potential issues, and ensure timely resolution to minimize system downtime and business disruption.
Monitor, record, analyze, and report IT system and network downtime, including root cause and corrective actions.
Manage user accounts, access rights, permissions, and security controls in accordance with company policies.
Develop, maintain, and enforce IT SOPs, procedures, and documentation.
Provide technical support and troubleshooting for network, server, PC, and infrastructure-related issues.
Coordinate with external vendors and service providers for network, server, cybersecurity, hardware, and infrastructure support.
Ensure IT infrastructure is maintained in accordance with cybersecurity, backup, disaster recovery, and business continuity requirements.
Support IT infrastructure projects, system upgrades, and technology improvement initiatives.
REQUIREMENTS
Degree in Computer Science, Information Technology, Computer Engineering, or an equivalent qualification.
Minimum 2 years of relevant working experience in network and IT infrastructure administration, preferably in a manufacturing environment.
Hands-on experience with LAN, WAN, VPN, firewall, network switches, wireless networks, and server administration.
Experience in administering and troubleshooting Windows and Linux servers.
Experience with virtualization platforms and virtual server environments.
Strong troubleshooting skills in network, server, PC, and IT infrastructure-related issues.
Good understanding of network security, cybersecurity practices, access control, backup, and disaster recovery.
Good communication, problem-solving, and documentation skills.
Ability to work independently and respond to system incidents and infrastructure issues when required.
Professional certifications such as CCNA, CCNP, Microsoft, Fortinet, Sophos, Cisco, or equivalent certifications will be an advantage.
Experience in a manufacturing environment with production-critical IT systems will be an added advantage.