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Softnet Indonesia

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System Engineer

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Summary

A system engineer who runs Softnet Indonesia's on-premise IT infrastructure: installing and maintaining physical/virtual servers, administering Windows Server and Linux, managing VMware/Hyper-V/Proxmox/KVM virtualization, Active Directory, SSO/federation, email servers (Exchange/Zimbra), and backups/DR, while also supporting customer-site deployments and training.

We are looking for a System Engineer to manage our server infrastructure, operating systems, virtualization, and identity services in an on-premise environment. You will be responsible for keeping the infrastructure foundation stable, secure, and ready to support both internal needs and customer projects.

Responsibilities:

  • Install, configure, and maintain physical and virtual servers.

  • Administer Windows Server and Linux operating systems, including hardening, patching, and user and access management.

  • Deploy and manage the virtualization platform (VMware vSphere, Hyper-V, Proxmox and KVM).

  • Administer Active Directory (domains, OUs, Group Policy, replication, DNS, DHCP) and troubleshoot related issues.

  • Implement and manage federation services and Single-Sign-On (SSO) for internal applications.

  • Manage the email server (Exchange, Zimbra and so on), including mail flow, anti-spam, SPF/DKIM/DMARC, and troubleshooting.

  • Manage certificates for AD, federation, and email services.

  • Monitor performance and capacity (CPU, memory, storage, network).

  • Manage backup, restore, and disaster recovery for servers and VMs.

  • Prepare technical documentation: architecture diagrams, SOPs, and maintenance reports.

  • Provide technical support for project implementation, including customer-site deployment and maintenance.

  • Provide training and knowledge transfer to internal teams and customers on the use and management of the implemented systems.

  • Coordinate with the network and security teams.

Required Qualifications:

  • Minimum Diploma (D3) or Bachelor's degree in Informatics, Information Systems, Computer Engineering, or a related field.

  • Minimum 2-3 years of experience as a System Engineer.

  • Strong knowledge of Windows Server and Active Directory (AD DS, DNS, DHCP, Group Policy), up to troubleshooting level.

  • Proficient in Linux administration (command line, service management, basic shell scripting).

  • Hands-on experience managing at least one virtualization platform: VMware, Hyper-V, Proxmox, or KVM.

  • Understanding of basic storage (SAN/NAS, RAID, LUN) and networking (VLAN, basic routing, TCP/IP) concepts.

  • Able to troubleshoot systematically and maintain clear documentation.

  • Willing to work outside office hours, be on call, or work on-site as needed.

  • Based in the Greater Jakarta area (Jabodetabek).

Preferred Qualifications:

  • Experience managing on-premise email servers.

  • Basic understanding of system security (hardening, vulnerability management, CIS Benchmarks).

  • Experience handling projects for enterprise or government institutions.

  • Relevant certifications, such as RHCSA/RHCE, Microsoft certifications, VMware VCP, or CompTIA Linux+.

What We Offer:

  • Competitive salary based on experience.

  • Opportunity to work on enterprise and government projects.

  • Support for certification and skills development.

  • Health insurance, allowances, bonuses, etc.

Send your CV and certifications with the subject: System Engineer - [Full Name]


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