System Engineer
Summary
A system engineer who runs Softnet Indonesia's on-premise IT infrastructure: installing and maintaining physical/virtual servers, administering Windows Server and Linux, managing VMware/Hyper-V/Proxmox/KVM virtualization, Active Directory, SSO/federation, email servers (Exchange/Zimbra), and backups/DR, while also supporting customer-site deployments and training.
We are looking for a System Engineer to manage our server infrastructure, operating systems, virtualization, and identity services in an on-premise environment. You will be responsible for keeping the infrastructure foundation stable, secure, and ready to support both internal needs and customer projects.
Responsibilities:
Install, configure, and maintain physical and virtual servers.
Administer Windows Server and Linux operating systems, including hardening, patching, and user and access management.
Deploy and manage the virtualization platform (VMware vSphere, Hyper-V, Proxmox and KVM).
Administer Active Directory (domains, OUs, Group Policy, replication, DNS, DHCP) and troubleshoot related issues.
Implement and manage federation services and Single-Sign-On (SSO) for internal applications.
Manage the email server (Exchange, Zimbra and so on), including mail flow, anti-spam, SPF/DKIM/DMARC, and troubleshooting.
Manage certificates for AD, federation, and email services.
Monitor performance and capacity (CPU, memory, storage, network).
Manage backup, restore, and disaster recovery for servers and VMs.
Prepare technical documentation: architecture diagrams, SOPs, and maintenance reports.
Provide technical support for project implementation, including customer-site deployment and maintenance.
Provide training and knowledge transfer to internal teams and customers on the use and management of the implemented systems.
Coordinate with the network and security teams.
Required Qualifications:
Minimum Diploma (D3) or Bachelor's degree in Informatics, Information Systems, Computer Engineering, or a related field.
Minimum 2-3 years of experience as a System Engineer.
Strong knowledge of Windows Server and Active Directory (AD DS, DNS, DHCP, Group Policy), up to troubleshooting level.
Proficient in Linux administration (command line, service management, basic shell scripting).
Hands-on experience managing at least one virtualization platform: VMware, Hyper-V, Proxmox, or KVM.
Understanding of basic storage (SAN/NAS, RAID, LUN) and networking (VLAN, basic routing, TCP/IP) concepts.
Able to troubleshoot systematically and maintain clear documentation.
Willing to work outside office hours, be on call, or work on-site as needed.
Based in the Greater Jakarta area (Jabodetabek).
Preferred Qualifications:
Experience managing on-premise email servers.
Basic understanding of system security (hardening, vulnerability management, CIS Benchmarks).
Experience handling projects for enterprise or government institutions.
Relevant certifications, such as RHCSA/RHCE, Microsoft certifications, VMware VCP, or CompTIA Linux+.
What We Offer:
Competitive salary based on experience.
Opportunity to work on enterprise and government projects.
Support for certification and skills development.
Health insurance, allowances, bonuses, etc.
Send your CV and certifications with the subject: System Engineer - [Full Name]