System Engineer
Summary
System Engineer at Supermicro in Bade, Taiwan, ensuring server/storage product quality from NPI through sustain, validating BOMs, assisting with customer issues, and providing technical support (including on-site) across China, Japan, EU, and US. Core skills: Linux, server/storage architecture, and server system configuration.
Job Req ID: 27897
Essential Duties and Responsibilities:
1. Work with production to ensure product quality in both pilot run (NPI) and sustain stages
2. To assist PM on processing customer’s questions/issues and internal process
3. Support sales teams with BOM validations and recommendations
4. provide technical Support (including on-site) – region including China, Japan, EU and US
5. Cross-department communication for develop test and troubleshooting
6. Pro-actively engages in learning and researching new product technologies as well as Supermicro's extensive portfolio of hardware and solutions
Qualifications:
* Engineer needs 3+ years or more working experiences in Server/Storage industry. Sr. Engineer needs 8+ year experience.
* Education and/or Experience: BS/MS EE, Computer Science.
* Basic Linux OS and command line knowledge
* Familiar with server/storage architecture and file systems
* Experience in configuring server systems
* Good communication skills, including both written and verbal in English and Chinese