System engineer

System Engineer is a professional responsible for managing and maintaining the Windows-based infrastructure and associated technologies within an organization. Their primary role is to ensure the stability, security, and performance of Windows-based systems and applications.

Responsibilities:

· Provide maintenance and support services for day-to-day operations of the Enterprise Platforms including Cloud.

· Provide support in migrating, upgrading, configuring, and administering the Enterprise Platforms

· Unix/windows administration

· Track, troubleshoot and resolve any reported technical issues.

· Perform application deployment as per given SOP.

· Co-ordinate and work with vendors to have the issues resolved.

· Provide on-site support for all downtime for client-end, server-end and the following day standby support if required.

· Monitor, and apply patches of applications and related platform components in all environments. Support and ensure that the Enterprise Platforms are operational after patching.

· Monitor alerts, investigate and resolve the problem within SLA.

· Provide management of accounts and access rights for the applications

· Trouble-shoot, diagnose, analyse and correct all identified and latent errors in the system in order to ensure the smooth operation of the platform.

· Conduct system checks after facilities or preventive maintenance related activities.

Qualifications:

* Bachelor's degree in relevant field.

· At least 2 years of working experience in administering Windows/Unix systems.

· At least a Diploma in Computer Science, Computing, Engineering, IT or equivalent.

· Good knowledge of application deployments.

· Strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

· Good planning and coordination skills.

· Good writing and verbal communication skills.

· Certifications such as AWS Certified SysOps Administrator, MCSE, MCSA, or equivalent are a plus