System Engineer

Do Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails intimely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when ne…