System Manager

Join the Team: Spice Up Your Career with TJI

TJI's vision is to spice up every city and all walks of life with unique flavors, and we need the right talents to accomplish this vision together in our thriving and dynamic environment.

Why TJI?
Like our signature "Tam Jai Taste," we believe in pushing boundaries, celebrating innovative combinations, and making a positive impact on society. With TJI, you'll find endless growth opportunities and participate in continuous expansion plans to new cities. Be part of a team of like-minded professionals who value your unique talents and ideas, and experience fulfilment through personal development that contributes to a purpose-driven mission that makes a difference.

If you're eager to be part of a passionate and like-minded team, apply now and start to spice up your future with TJI.

Responsibilities:

Business Process Transformation

• Partner with department leaders to analyze end-to-end business operations, uncover operational bottlenecks, and map complex cross-functional workflows

• Review existing business processes and recommend optimisation opportunities through process redesign, automation, or AI adoption

• Leverage AI tools, process frameworks, and analytical methods to rapidly translate operational challenges into structured technical requirements and functional specifications

• Evaluate whether business challenges are best solved through process re-engineering, digital system adoption, or custom integration logic

Solution Engineering & System Automation (Core Focus)

• Architect, configure, and deploy scalable low-code/no-code and scripted solutions to unify disparate software systems and automate core operational workflows

• Digitize and standardize key business operations into streamlined, automated processes that improve organizational throughput and eliminate manual handoffs

• Build and manage API integrations, webhooks, and data pipelines to maintain seamless data synchronization across cloud applications and internal tools

• Establish scalable digital workflows and governance standards for automation initiatives

• Turn business goals into clear project plans, system requirements and technical blueprints

AI Enablement and Innovation

• Research, test, and integrate practical AI capabilities (LLM APIs, AI-assisted tools, intelligent workflow engines) into everyday operations to increase productivity

• Identify practical use cases for Generative AI, AI Agents, and Intelligent Automation across business functions

• Evaluate emerging AI technologies and recommend adoption strategies with measurable business value

• Drive rapid Proofs-of-Concept (POCs) to validate technical feasibility and ROI before scaling solutions enterprise-wide

• Drive User Acceptance Testing (UAT), change management, and maintain technical documentation to ensure long-term solution adoption

Requirements:

• Degree in Computer Science, Information Systems, Business Analytics, or equivalent practical experience.

• A minimum of 4 years' experience in Technical Business Analysis, Systems Architecture, or Systems Engineering with a proven track record of designing and deploying cross-system integrations and automated operational workflows

• Proven experience delivering business process automation or digital transformation initiatives

• Experience working with cross-functional stakeholders across business and IT teams

• Hands-on experience with modern integration platforms, workflow automation platforms, REST APIs, Webhooks, and no-code/low-code platform building

• Experience with ERP, CRM, HRMS, POS, Finance, or Supply Chain systems is preferred

• Strong working knowledge of SQL for data extraction and basic scripting capability (Python, JavaScript, or PowerShell) for data transformation

• Familiar with leveraging modern AI Tools, assistants, and APIs to enhance process automation, paired with exceptional process mapping and gap analysis capabilities

• Hands-on experience in AI Agent building and mass rollout for Corporate would be highly preferred

• Strong analytical and problem-solving skills, with the ability to simplify complex business challenges into practical solutions

• Excellent communication and stakeholder management skills, backed by solid business acumen and a passion for innovation and emerging technologies

• Customer-service mindset, detail-minded, self-motivated and able to work independently

• Good command of English and Chinese, fluent in spoken Putonghua is an advantage

• Experience with the Microsoft ecosystem (M365, Power Platform) or relevant certifications is a plus

We offer competitive salary, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, send your resume immediately with your present and expected salary

(All personal data collected will be used for recruitment purpose only.)

About Tam Jai International Co. Limited

We are one of the leading restaurant groups in Hong Kong, rapidly expanding our network to over 250 stores across various markets, including Mainland China, Singapore, Japan, Australia, Malaysia and Philippines. Our distinguished brand portfolio comprises of TamJai Yunnan Mixian (譚仔雲南米線), TamJai SamGor Mixian (譚仔三哥米線), TamJai Mixian (譚仔香港米線), as well as Marugame Seimen (丸亀製麵) and Yakiniku Yamagyu (山牛) through franchise and licensing in Hong Kong.