System Process Analyst (Healthcare | 1 year Contract) #HJO

Job Responsibilities

• Support the analysis, transformation and implementation of laboratory workflows and systems for healthcare digitalisation programmes.
• Gather, analyse and document business, operational and system requirements from laboratory and healthcare users.
• Review existing workflows and identify process or system changes required for implementation.
• Translate business and clinical requirements into functional and system requirements.
• Coordinate with users, IT teams, vendors and project stakeholders throughout the system implementation lifecycle.
• Support integration and onboarding activities involving laboratory systems and healthcare information platforms.
• Plan and coordinate User Acceptance Testing (UAT), including test scenarios, execution tracking and results documentation.
• Track system defects and issues, coordinate resolution with relevant stakeholders and ensure timely closure.
• Maintain project documentation, process flows, requirements, issue logs and implementation records.
• Support regulatory compliance, system readiness and implementation activities.
• Monitor project milestones, risks and outstanding actions and provide regular progress updates.
• Support post-implementation issues and process improvements where required.

Requirements

• Degree in Information Systems, Computer Science, Healthcare Informatics, Biomedical Science, Business Analytics or related discipline.
• Experience working with users, vendors and cross-functional project stakeholders.
• Exposure to LIS, EMR, HIS, NEHR or other healthcare clinical systems will be advantageous.
• Strong analytical, documentation and problem-solving skills.
• Good understanding of system testing methodologies and issue/defect management.
• Basic SQL knowledge will be advantageous.
• Strong communication and stakeholder management skills.

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
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