System & Product QA Engineer (Platform & UX)

Role Summary (Executive Overview)
We are looking for a hands-on System & Product QA Engineer who validates the Robotics
Engine Platform as a complete, integrated product. This role focuses on end-to-end product quality,
system behavior, usability, and release confidence across the full user journey.
This role combines:
End-to-end product validation across UI, backend services, deployment flows, and robot states
Exploratory testing from the perspective of deployers, integrators, and fleet operators
UX and system feedback validation for complex robotics workflows
Python-based automation for integrated system scenarios
Linux-based installation, configuration, and update validation
Structured test cycle management in Jira / Xray
Collaboration with Product, Frontend, Backend, Robotics, DevOps, and QA teams
Important:
This is not a classical manual QA role and not a pure UI tester role.
The candidate must understand the product as an integrated system and must be able to judge
whether the platform behaves clearly, reliably, and intuitively for real users.
What We Really Need (Core Candidate DNA)
The ideal candidate brings four key dimensions:
1. Product QA Engineer First
Tests complete product journeys, not only isolated tickets or UI elements
Understands how users deploy, configure, monitor, and troubleshoot AMR systems
Thinks from the perspective of deployers, field engineers, fleet operators, and customer
support users
Can identify product gaps where the system works technically but does not guide the user well
Balances structured test execution with exploratory thinking
Critical:
Candidates who only execute predefined test cases without questioning product behavior, user
guidance, and edge cases are not the right fit.
2. UX / System Feedback Validator
Evaluates whether system states are clearly communicated in the UI
Validates that error messages are understandable, actionable, and relevant to the user context
Checks whether user permissions and capability boundaries are visible and understandable
Understands how operational users need to interpret warnings, blocked actions, robot faults,
and fleet states
Can convert unclear product behavior into precise improvement feedback for Product and
Engineering
Must have:
Ability to evaluate not only whether the feature works, but whether users can understand what
happened, why it happened, and what to do next.
3. End-to-End System Thinker
Understands user journeys that span UI, backend services, deployment configuration, and
robot state
Can reason about failures across multiple layers of the product
Uses logs, UI behavior, backend states, pipeline output, and user actions to identify root causes
Can define realistic test scenarios for deployment, monitoring, permissions, errors, and
operational workflows
Comfortable testing both happy paths and failure paths
Important:
We need somebody who tests the product as customers experience it, not only as developers
implement it.
4. Hands-on Automation & QA Builder
Writes Python scripts and automated system tests
Simulates system inputs and platform events
Validates backend states and end-to-end flows Documents reproducible findings in Jira
Organizes test cycles, exploratory charters, and regression coverage
Strong expectation:
~70% hands-on testing, automation, investigation, and product validation.
No go:
Candidates who only want to coordinate QA activities or manually execute checklists without technical
investigation.
Must-Have Skills (Non-Negotiable)
Product & System Testing
End-to-end product validation experience
Exploratory testing and scenario-based testing
Ability to test complex workflows across UI, backend, services, and system states
Strong bug reporting with clear reproduction steps, expected behavior, actual behavior,
evidence, and impact
Experience validating permissions, roles, error states, status feedback, and operational
workflows
UX / UI Quality Validation
Strong sense for usability, clarity, and user guidance
Ability to evaluate whether UI feedback is actionable and understandable
Experience testing dashboards, monitoring views, configuration flows, and operational
interfaces
Ability to identify confusing states, missing feedback, ambiguous wording, and poor recovery
guidance
Understanding of how product behavior impacts adoption and customer success
Python & Automation
Python proficiency for modular automated tests and system scripts
Ability to simulate inputs, trigger platform events, and validate backend states
Experience with automated regression checks
Basic API validation and system integration testing
Ability to turn recurring exploratory findings into repeatable automated tests
Linux & Deployment Validation
Solid Linux / Ubuntu fundamentals
Command line usage, file systems, processes, logs, services, and configuration basics
Experience testing installation, configuration, and update processes
Ability to validate deployment experience for on-site integrators and field engineers Jira, Xray & CI/CD
Jira experience for detailed defect reporting and traceability
Xray, Zephyr, or comparable test management experience
Ability to organize exploratory charters, Test Sets, Test Executions, and release readiness
evidence
Familiarity with reading GitHub Actions pipeline logs
Ability to link automated regression failures to reproducible product defects
Nice-to-Have (Strong Differentiators)
Robotics, AMR, AGV, industrial automation, logistics, or warehouse software experience
General familiarity with mapping, localization, fleet management, robot deployment, and
monitoring
Experience with dashboards, KPI monitoring, analytics views, and operational control boards
API testing experience
Playwright, Cypress, Robot Framework, pytest, or comparable automation frameworks
Docker basics
Kubernetes basics
ROS awareness
Log analysis and root cause investigation across distributed systems
Experience with customer-facing enterprise software
Experience with release validation in regulated, safety-conscious, or operationally critical
environments
What the Candidate Will Actually Do
Validate the Robotics Engine Platform as an integrated product
Test end-to-end user journeys from AMR setup and deployment to fleet monitoring and
operational troubleshooting
Conduct exploratory testing from the perspective of deployers, integrators, and fleet operators
Validate whether UI messages, system states, permissions, and error feedback are clear and
actionable
Write Python-based automated tests for complex system journeys
Validate installation, configuration, and update processes in Linux environments
Investigate system-level defects across UI, backend services, logs, configuration, and pipeline
results
Document detailed findings in Jira and structure test evidence in Xray
Organize exploratory charters, regression Test Sets, and release readiness indicators
Work closely with Product and Engineering teams to improve usability, reliability, and
operational transparency Dealbreakers
No exploratory testing mindset
No experience testing complete product workflows
No Python or scripting capability
No Linux fundamentals
No Jira-based defect management discipline
No ability to write clear, reproducible bug reports
No understanding of user feedback, error states, and operational workflows
Pure manual tester profile without technical investigation capability
Pure UI tester who cannot reason across backend, deployment, and system states
Reporting Line
Reports to the QA Team Lead
Works closely with Product Management, Frontend, Backend, Robotics, and Customer Delivery
teams
Acts as a quality advocate for end-to-end customer workflows and user experience

Location: Remote - Porto Salvo, Portugal

Skills required for this job:

• API testing
• CI/CD
• Docker
• End-to-end testing
• Enterprise software
• Error reporting
• Exploratory testing
• Integration testing
• Jira
• Kubernetes
• Linux operating system
• Log analysis
• Python
• ROS (Robot Operating System)
• Robotics
• Root cause analysis
• Test automation
• Usability testing