System Support
About the role
Provide daily administration and helpdesk support for Windows Servers and core IT infrastructure, diagnosing and resolving hardware, software, network, and system-level issues.
Key responsibilities
Provide daily administration and helpdesk support for Windows Servers and core IT infrastructure
Diagnose and resolve hardware, software, network, and system-level issues
Execute system installations, configurations, upgrades, and patch management
Administer Active Directory, Microsoft Windows Server, Office 365, and associated technologies
Manage user accounts, access rights, and security permissions in accordance with IT policies
Liaise with external vendors and internal teams to resolve technical issues and manage IT procurement processes
Assist in infrastructure projects, system migrations, and technology enhancement initiatives as assigned
Maintain accurate system documentation and operational procedures
Participate in occasional after-office-hour support when required
About you
Diploma or Degree in Computer Science, Information Technology, or a related discipline
Minimum of 2–4 years in IT support, system administration, or infrastructure support
Hands-on experience with Windows and/or Linux Servers, Active Directory, Microsoft 365, and basic networking
Knowledge of Fortinet, VMware, virtualization platforms, backup solutions, AI, or cloud technologies is a distinct advantage
Strong troubleshooting and analytical problem-solving skills
Good communication and interpersonal skills
Customer-oriented, responsible, and capable of working independently
We offer attractive remuneration package to the right candidate. Interested parties please apply with a detailed resume including current & expected salary and availability to Human Resources Department by e-mail to hr_recruit@lawsgroup.com
Company website: https://www.lawsgroup.com
(Data collected will be treated in strict confidence and used for recruitment purpose only)