System Support Officer

Responsibilities
- Assist users with basic system access, setup, and navigation
- Support staff onboarding and offboarding (user setup, updates, removals via ticket)
- Log, track, and follow up on system issues and user requests
- Perform basic troubleshooting and escalate unresolved issues

Requirements

- Minimum of 5 CSEC subjects, including Mathematics and English
- Strong attention to detail and willingness to follow procedures
- Good communication and customer support skills