Systems Administrator

Chervon is one of the world’s largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We focus on hand-held portable power tools, stationary bench tools, laser and electronic equipment and outdoor power equipment. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all.

Job Summary:

The Systems Administrator plays a crucial role in the day-to-day IT operations of Chervon North America. Working closely with the IT team, this position manages and maintains the company’s network, server infrastructure, storage, and disaster recovery systems. The Systems Administrator ensures reliable system performance and provides technical support across all offices. Success in this role requires strong knowledge of networking, operating systems, and security; excellent problem-solving skills; and the ability to collaborate effectively with team members to resolve technical issues and implement solutions.

Duties/Responsibilities:

• Design and implement new solutions and improve resilience of the current environment.
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades for network optimization.
• Undertake data network fault investigations in local and wide area environments using information from multiple sources.
• Secure network systems by establishing and enforcing policies as well as defining and monitoring access.
• Support and administer firewall environments in line with IT security policy.
• Upgrade data network equipment to the latest stable firmware releases.
• Configure routing and switching equipment, and wireless access point.
• Manage existing VMware and Microsoft Windows server and Exchange-Hybrid environment, including 2016-2022 Active Directory Services (On premise and Azure AD), 2016-2022 Microsoft Windows Servers, including responsibility for supporting and optimizing the patch strategies.
• Manage and support the Enterprise Data Center Backup operations and disaster recovery planning and testing.
• Audit, Monitor and optimize systems to achieve and maintain maximum performance.
• Develop and provide recommendations to aid in hardware and system software planning and budgeting.
• Support and implement cloud-based solutions, including but not limited to, Microsoft 365, Microsoft Azure, cloud backup and recovery services and collaboration tools.
• Lead and coordinate corporate desktop support activities.
• Deploy and support various audio/visual systems.
• Support the development of other team members by sharing technical knowledge, best practices, and experience.
• 24x7 operational on-call support, troubleshooting, incident notification and resolution, problem management, post-mortem analysis, and root cause identification.
• Management of digital and physical assets in accordance with IT and Finance guidelines