Systems Administrator

Starting Hiring Salary - $79,518.55 to $84,289.66 annually

DEFINITION:
The System Administrator is responsible for configuring, troubleshooting, optimizing, and maintaining the organization's physical and virtual servers. Additionally, the administrator is responsible for managing the organization's server environment, ensuring availability, performance, and security. ?This position must work well independently and with teams?made up?of employees from other divisions.

SUPERVISION EXERCISED AND RECEIVED:
The position reports to the IT Infrastructure Manager and does not supervise others.

EXAMPLES OF ESSENTIAL RESPONSIBILITIES AND DUTIES:
Install, configure, and maintain server hardware, operating systems, and virtualization platforms to support city applications and services.

Monitor server performance and resource utilization, implementing proactive measures to optimize performance and ensure scalability.

Perform routine maintenance tasks, such as patch management, software updates, and backups, to mitigate security risks and ensure data integrity.

Management Active Directory and Group Policy Objects.

Stay informed about emerging security threats and best practices, proactively implementing measures to enhance system security and compliance.

Provide technical support to staff regarding server-related issues, including user account management, access permissions, and troubleshooting.

Design and implement backup and disaster recovery strategies to ensure the timely recovery of critical data and services?in the event of?system failures or disasters.

Regularly test backup and recovery procedures to validate their effectiveness and identify areas for improvement.

Contribute to and maintain system documentation and user guides.

Research and recommend innovative approaches for system administration tasks.?

Provide recommendations for future technology upgrades

Participate in IT projects related to server upgrades, migrations, and deployments.

Collaborate with city staff to assess project requirements, contribute to implementation plans, and coordinate deployment activities.

Participates in the on-call rotation.

Performs related duties as assigned.

QUALIFICATIONS:
Ability to:

Demonstrate excellent oral and written communication skills, including the ability to write technical documentation for fellow team members.

Be self-motivated and innovative with attention to detail.

Organize workload, set priorities, and work within deadlines.

Demonstrate effective interpersonal and relationship-building skills. Demonstrate a strong customer-service orientation.

Present ideas in user-friendly language.

Demonstrate Proficiency in database technologies such as SQL.

Maintain Systems security.

Adapt to new technologies and be proficient in client/server configurations.

Plan hardware and software deployments to ensure City departments’ business goals are met.

Hands-on hardware and software troubleshooting experience.

Operate tools, components, and peripheral accessories.

EDUCATION AND EXPERIENCE:
Required:

A Bachelor's degree in Computer Science, Information Technology, science, or a closely related field from an accredited college or university.?Alternatively, an equivalent combination of education and experience will also be considered, including at least four (4) years of experience as a Systems Administrator, with hands-on experience managing Active Directory and modern workstation and server operating systems. Applicants should possess knowledge of Azure infrastructure, M365, ADFS, Teams, SharePoint Online, and OneDrive.

Preferred:

Certifications:

ITIL 4 Foundations

CompTIA Security+

CompTIA Project+

VCP - VMWare Certificated Professional

Azure Administrator Associate

Azure Network Engineering Associate

Azure Security Engineer Associate

Microsoft 365 Certified: Administrator Expert

AWS Solutions Architect/Specialty

Cisco CCNA

PHYSICAL REQUIREMENTS
While performing the duties of this position, the employee is regularly required to walk, stand, sit, kneel or crouch.?The employee must frequently lift and/or move up to 25 pounds and have the ability to occasionally lift and/or move up to 100 pounds alone or with assistance, as available.? Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

SPECIAL REQUIREMENTS
Must pass advanced screening such as reference checks, background checks including local police check and sex offender list, driving record check, drug screen, and fingerprint checks.

Possession of a valid Colorado driver's license with a safe driving record.

Completion of FEMA IS 100 and IS 700 within six (6) months of hire.