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Icon Oncology Group

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Systems Administrator - Clinical Governance

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Summary

Systems administrator for a cancer care provider who maintains and improves the systems behind clinical governance, risk and quality: administering incident/risk/document management systems, building Power BI dashboards, and enhancing Microsoft 365 tools (SharePoint, Lists, Forms, Power Automate). Full-time, on-site at the Fortitude Valley head office in Brisbane.

At Icon Oncology Group, we're passionate about delivering the best care possible to patients and their families. To support this commitment, we're seeking a Clinical Governance Systems Administrator to join our Clinical Care team and play a key role in the administration, optimisation and continuous improvement of the systems that underpin patient safety, clinical governance and quality across our network.
This is a unique opportunity to combine your technical systems expertise, data reporting skills and process improvement mindset within a healthcare environment focused on patient safety and quality care.

About the Role:

Reporting to the Group Manager - Clinical Governance and Quality, you will provide technical administration and support for the systems that enable effective clinical governance, risk management and quality improvement across Icon Oncology Group.
Working closely with clinical governance professionals, operational leaders, clinicians, analysts and IT stakeholders, you will help ensure our systems are reliable, user-friendly, efficient and capable of delivering meaningful insights that support patient care and organisational performance.

Key Responsibilities Include:
  • Administering and supporting clinical governance, risk management, incident management auditing, licensing and document management systems.
  • Developing and maintaining Power BI dashboards and reporting solutions.
  • Coordinating governance reporting processes including data extraction, validation, quality assurance and publication.
  • Supporting and enhancing Microsoft 365 solutions including SharePoint, Lists, Forms, Excel, Planner and Power Automate.
  • Identifying opportunities to streamline manual processes through automation, digital solutions and optimisation activities
  • Assisting with audit, accreditation and licensing activities through effective system design and reporting.
About You:

You are a technically capable systems administrator with strong communication and problem-solving skills who enjoys improving processes and helping people use systems effectively. You enjoy working alongside collaborative teams, understand clinical context and can work closely with healthcare data to support meaningful reporting and quality improvement.

You Will Bring:
  • Experience administering business or healthcare systems.
  • Strong Microsoft 365 administration and configuration skills.
  • Experience building reports, dashboards and data visualisations using Power BI.
  • Strong analytical and problem-solving capability.
  • Excellent stakeholder engagement and communication skills.
  • The ability to manage multiple priorities while maintaining attention to detail.
Highly Regarded Experience Includes:
  • Working within healthcare, clinical governance, quality, risk or patient safety environments.
  • Experience with incident management, risk management or document management systems.
  • Qualifications in Health Information Management, Information Technology, Business Analytics, Data Analytics or a related discipline.
  • Experience delivering systems training and user support.
Why Join Icon Oncology Group?


We are a values-driven organisation committed to innovation, excellence and making a difference in healthcare. We are pioneers of private cancer care in Australia with a proud history spanning decades. In addition to a network of clinical pharmacies and pharmaceutical compounding facilities, we have a large and expanding network of cancer centres across Australia. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Many of our cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

We Offer:
  • A permanent full-time opportunity based at our Fortitude Valley Head Office.
  • A collaborative and supportive national team environment.
  • Exposure to a broad range of enterprise systems and technologies.
  • Opportunities to influence business improvement and digital transformation initiatives.
  • The chance to contribute to safer, higher-quality care for patients across Australia and beyond.
Other Benefits:
  • Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings– potentially saving you thousands!
  • Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
  • Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
  • Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
  • Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
  • Paid Parental Leave: Supporting you both personally and professionally.
Excited To Join Us?

If you're passionate about systems, reporting, process improvement and using technology to support better healthcare outcomes, we'd love to hear from you.
Apply now and help shape the systems that support clinical excellence across Icon Oncology Group.

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