Systems Administrator I
Summary
On-site Systems Administrator maintaining and supporting server infrastructure—monitoring performance, patching, troubleshooting, managing hardware assets, and supporting disaster recovery in North Canton, OH.
This position is based in North Canton, Ohio. Candidates should reside within a reasonable commuting distance of our North Canton office to support team collaboration and business needs.
Position Summary
This position is responsible for maintaining and supporting existing server infrastructure.
Essential Functions
- Provide rotating server environment support, including responding to incoming calls and/or e-mails regarding hardware or software issues. Work closely with various IT teams and service providers to troubleshoot and resolve a range of server-related issues
- Monitor server systems performance and provide performance reports to management
- Perform analysis, diagnosis, and resolution of complex problems
- Recommend, schedule, and perform server security patching
- Practice hardware asset management, including maintenance of hardware inventory
- Liaise with, and provide training and support to, helpdesk support staff on server-related issues
- Liaise with development staff to provision and maintain development servers and systems
- Prepare and ensure accuracy of documentation, procedures manuals, and help sheets for server software installations
- Aid in development of business continuity and disaster recovery plans, and maintain current knowledge of plan executable. Respond to emergency server/datacenter outages in accordance with business continuity and disaster recovery plans