Systems Administrator II
Summary
Systems Administrator II at Achieva Credit Union who monitors, maintains and administers VMware vSphere/Horizon infrastructure and a complex Microsoft Windows/Active Directory environment (Azure, Exchange, DNS, IIS, SQL), supports Cisco/Palo Alto networking, backups and disaster recovery, and provides Tier II/III support in a 24/7 on-call rotation with occasional travel.
Systems, Platforms & Infrastructure Administration
- Administer and support general system in a large scale, highly available 24/7 environment.
- Utilize expertise with a complex Microsoft Windows and Active Directory environment including Azure, Clustering, Certificate Authorities, DFS, DHCP, DNS, Exchange, Federation Services and SSO, File Shares, GRP, IIS, M364, SQL, and patching.
- Demonstrate expertise with VMware vSphere ESXI Service Virtualization environments, Horizon View Virtual Desktop Infrastructure, Linux Servers, Enterprise Storage Area networks/ SAN e.g. Net App, Del//EMC, HPE, Pure.
- Network Operations, Monitoring & Collaboration
- Support the Networking Team with a local and wide-area network consisting of Cisco routers, switches, wireless controllers, Aps as well as Palo Alto firewalls.
- Monitor network proactively for health and uptime.
- Identify, diagnose, and resolve network and server problems.
- Perform daily maintenance and problem resolution, operating system patches, software upgrades, and routine hardware configuration.
- Support complex data/media recoverability through system backups, replication, and database archive operations.
- Manage, maintain, and participate in Disaster Recovery planning, implementation and documentation.
- Provide Tier II and III support to business operations.
- Investigate, analyze, and troubleshoot issues for quick resolution. Coordinate and communicate with impacted parties.
- Participate in 24/7 on-call rotation with other System and Network Administrators.
- Create and maintain comprehensive documentation for all implemented networks and systems.
- Research and evaluate new tools that enhance operation of the network.
- Analyze and recommend solutions, upgrades, and services for streamlining and process improvements.
- General
- Assist in preparation of proposals and solution presentations.
- Represent the credit union with professionalism and courtesy in all interactions.
- Uphold the highest ethical standards in all interactions and responsibilities.
- Represent and uphold the Achieva Brand Frame.
- Support leadership initiatives that position the credit union as a top employer.
- Participate in annual training or as required by BSA and the Privacy Act.
- Perform other essential functions as needed or assigned.
- Travel will be required on occasion.
- Be available to work flexible hours including 24/7 on call rotation.
Education and Experience
- Bachelor’s degree or equivalent combination of education and experience.
- 3-5 years’ experience with Microsoft Exchange, Microsoft Server including DFS, DHCP, DNS, File/Print, GPO, IIS, SQL, and WSUS.
- 3-5 years’ network administration experience.
- VMWare VCP-DCV and DT
- Microsoft- MCSE or MCITP
- Cisco – CCNA or CCNP
- Demonstrated skill in backup and recovery systems and tools, and scripting and automation.
- Expertise with a complex Microsoft Windows and Active Directory environment including Azure, Clustering, Certificate Authorities, DFS, SHCP, DNS, Exchange, Federation Services and SSO, File Shares, CPI, IIS, M365, SQL and patching.
- Expertise with VMware vSphere ESXi Server Virtualization environments, Horizon View Virtual Desktop Infrastructure, Linux Servers, and Enterprise Storage Area Networks/ SAN.
- Ability to prioritize and multitask.
- Willingness to learn new technologies and maintain industry knowledge.
- Proficiency in preparation of proposals and solution presentations.
- Strong analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Positive and enthusiastic attitude
- Works well independently and in a team environment.
Achieva Credit Union is committed to providing equal employment opportunities to all individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
This role operates in a flexible environment and may include hybrid work, in-field visits, and time in an office setting at Corporate Headquarter and/or Achieva Branch. The role routinely uses standard office equipment such as computers, phones, and virtual meeting platforms. The employee must be able to remain in a stationary position for extended periods and communicate effectively via phone, video, and General electronic messaging. The position may require extended periods of sitting or standing and occasional lifting of up to 25 pounds. Occasional travel to company offices or events may be required.
Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, qualified individual with a disability, or other protected status. Achieva participates in E-Verify.