Systems Administrator II

Job Title

Systems Administrator II

Department

Information Technology

Reports To

IT Manager

Work Location

Santa Maria, CA (primary; multi-site support)

Employment Status

Full Time

FLSA Status

Non-Exempt

Work Schedule / Shift

Salay Range

Monday–Friday; schedule and salary range to be confirmed by HR

$39.03 - $62.84

POSITION SUMMARY

Bonipak is a fourth-generation, family-owned produce company with more than 90 years of history. Our small IT team supports a broad, multi-site technology environment. Systems Administrator II independently supports critical Microsoft, Windows, cloud, and virtualized systems, with ownership of infrastructure projects, endpoint/asset management, monitoring, and escalated support.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Systems Administration & Infrastructure — Administer Windows Server, AD, GPO, DNS/DHCP, file services and permissions; perform deployments, patching, upgrades, monitoring, troubleshooting, backup and recovery. Support VMware/Hyper-V, VMs, host resources, storage, snapshots and capacity. Maintain standards and documentation; automate administration and reporting with PowerShell.

2. Cloud, Microsoft 365 & Identity — Administer Microsoft 365, Entra ID, Azure and cloud/hybrid services; manage authentication, permissions, licensing, MFA, Conditional Access and access controls. Support hybrid identity, directory synchronization and cloud integrations; troubleshoot access and connectivity issues and assist with migrations and improvements.

3. MDM, Endpoint & Asset Management — Administer MDM/UEM for computers, phones, tablets and other endpoints; manage enrollment, configuration, application deployment, compliance, policies and lifecycle. Maintain accurate inventory, ownership, location, warranty and licensing records; coordinate deployments, recovery, retirement and refresh; reconcile asset and management-system records.

4. Security, Backup & Operational Resilience — Support system hardening, patching, vulnerability remediation, endpoint and identity protection. Monitor backups, participate in recovery testing and disaster-recovery planning; identify risks and recommend improvements to security, reliability, recoverability and performance.

5. Technical Support & Networking Knowledge — Serve as a senior Tier 2/3 escalation point; diagnose complex server, virtualization, application, endpoint, identity and cloud issues using logs, monitoring and root-cause analysis. Document and communicate risks and findings. Apply TCP/IP, VLAN, DNS/DHCP, Wi-Fi, VPN and routing/switching fundamentals; advanced firewall engineering is not a primary responsibility.

6. Project Ownership & Continuous Improvement — Own projects from evaluation through implementation; assess dependencies, risk and operational impact, manage priorities and timelines with limited supervision, and communicate roadblocks. Develop automation and standardized processes to improve efficiency, scalability, reliability and recoverability.

Additional duties may be assigned based on business and operational needs.

REQUIRED QUALIFICATIONS

Education

• Associate degree or higher in IT, Computer Science, Information Systems, or related field preferred. Equivalent professional experience, technical training, and certifications may be considered.

Minimum Experience

5+ years of progressively responsible systems administration, infrastructure, or systems engineering experience.

Licenses / Certifications

• No specific certification required; relevant Microsoft, Azure, VMware, or CompTIA certifications preferred.
• Strong hands-on Windows Server, AD, GPO, DNS/DHCP and enterprise Windows experience;
• Microsoft 365, Entra ID, Azure/hybrid infrastructure, MFA and Conditional Access; MDM/UEM; VMware vSphere/Hyper-V; practical PowerShell scripting; enterprise backup/recovery, monitoring, patching and troubleshooting.
• Strong analytical, documentation, project-management and communication skills;
• independent judgment and ownership.

PREFERRED QUALIFICATIONS

• Advanced Azure/Intune and Microsoft 365 administration;
• PowerShell automation;
• Linux; enterprise storage, monitoring, backup and DR platforms;
• Dynamics AX, SQL Server or similar applications; infrastructure migrations and multi-site support;
• relevant Microsoft, Azure, VMware or CompTIA certifications.

SUCCESS MEASURES

1. Independently resolves complex incidents, identifies root causes and communicates risks and escalation needs.

2. Maintains reliable, secure, documented and recoverable systems, including accurate endpoint and asset records.

3. Delivers assigned infrastructure projects and process improvements with limited supervision, effective follow-through and sound operational judgment.