Systems Administrator Intern

Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Information Systems
This position is responsible for assisting in the maintenance and optimization of server hardware, operating systems and application software to maximize the availability and performance of business applications and services.
Systems Administrator Interns are expected to perform the position responsibilities listed below with oversight from the System Administrator I or higher.

MAJOR RESPONSIBILITES AND AUTHORITY

Utilize ITIL framework for Change, Incident, and Problem Management for supporting the production environment.
Assist in troubleshooting problems with hardware, software and network connectivity issues.
Assist in the development of relevant documentation.

Systems Administrator Intern candidates will have basic knowledge of one or more of the following functional areas:

Functional Area #1 – Servers and Operating Systems:
Technical Skills Required (Basic Level or Higher):

Microsoft Server Systems.
PC Operating Systems.
Linux Operating Systems.
Intel based server hardware.

Functional Area #2 – TCP/IP Networking:
Technical Skills Required (Basic Level or Higher):

TCP/IP networking.

Departmental Responsibilities:
Complete all training and assignments in a timely and effective manner.
Apply departmental standards and procedures to all assignments.
Adhere to all defined processes and procedures.
Escalate problems to appropriate personnel, as needed.
Other duties as assigned.

MINIMUM POSITION QUALIFICATIONS

Pursuing an Associate degree or above in a computer related field from an accredited school.
Good problem-solving abilities.
Good oral and written communication skills.
Ability and willingness to learn and extend skills.
Good organizational skills.

PHYSICAL REQUIREMENTS

Repeated use of PC, telephone, and office machines.
Extended periods of sitting and concentration.
Occasional bending, twisting, crouching, pulling, pushing, and reaching in an office environment.
Consistently lift and move items weighing up to 40 lbs. without assistance.

WORKING CONDITIONS

Occasional long, irregular hours.
Occasional travel by auto or other public transportation.
Work to be conducted in office environment owned or leased by company.