Systems Administrator – IT Infrastructure & Support

Salary: $80,000 – $95,000 per year

About the role

Moncrieff Technology Solutions Pty Ltd is seeking an experienced Systems Administrator to support, maintain and improve the organisation's Windows systems, server infrastructure, network environment, security controls and end-user technology. The role will involve administering Microsoft environments, maintaining system and network performance, managing user access and security, troubleshooting infrastructure issues, supporting technology deployments and maintaining reliable IT operations.

Key responsibilities

• Install, configure, maintain and troubleshoot Windows operating systems, Windows Server environments and related IT infrastructure.
• Administer Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, Exchange, Group Policy, user accounts and access permissions.
• Manage user provisioning and deprovisioning, role-based access controls, multifactor authentication and other system security controls.
• Monitor, maintain and troubleshoot network infrastructure, including Cisco routers and switches, VLANs, VPNs, DNS, DHCP, routing and related connectivity services.
• Diagnose and resolve Level 2 and Level 3 hardware, software, operating system, server, network and connectivity issues.
• Investigate recurring incidents, conduct root-cause analysis and implement corrective and preventative solutions.
• Support the deployment, imaging, configuration, patching, upgrading and ongoing maintenance of desktops, laptops and other endpoint devices.
• Administer and support endpoint and systems management technologies, including Microsoft Intune and Microsoft Configuration Manager (SCCM).
• Monitor infrastructure performance using appropriate system and network monitoring tools and identify opportunities for improvement.
• Support system security, backup, recovery and continuity procedures to maintain system integrity, reliability and availability.

About you

• Relevant qualification in Information Technology, Computer Science, Network Engineering or a related discipline, or equivalent demonstrated experience.
• Relevant professional experience in systems administration, IT infrastructure, network administration or technical support.
• Practical experience administering Windows Server, Active Directory, Microsoft Entra ID/Azure AD and Microsoft 365.
• Experience with user account administration, permissions, Group Policy, MFA and access-control technologies.
• Strong knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, switching and VPN technologies.
• Experience troubleshooting complex server, workstation, network, software and connectivity issues.
• Experience working with endpoint management and infrastructure technologies such as Intune and SCCM.
• Ability to investigate incidents, conduct root-cause analysis and implement permanent solutions.
• Strong understanding of IT security, system integrity and infrastructure performance.
• Strong analytical, problem-solving, communication and technical documentation skills.

Benefits

• Annual salary of AUD $80,000–$95,000 plus superannuation, subject to experience and the applicable market salary rate.
• An opportunity to work across systems administration, Windows infrastructure, networking, security and technical support.
• A professional environment focused on reliable systems, technical problem-solving and continuous improvement.

About us

Moncrieff Technology Solutions Pty Ltd is an organisation focused on reliable systems, technical problem-solving and continuous improvement.