Systems Administrator

The Systems Administrator is responsible for the administration, maintenance, security, and support of the organization's IT infrastructure, cloud services, identity systems, and endpoint management platforms. This role ensures reliable technology operations and provides technical expertise for troubleshooting, system improvements, escalated support, and project implementation.

Essential Functions

• Administer and maintain servers, cloud services, virtualization platforms, storage, backups, and core IT systems.
• Develop, and automate the packaging and deployment of complex applications—including heavy AEC-specific software like the Autodesk AEC suite.
• Manage Active Directory, Microsoft Entra ID, user access controls, group management, and related identity services.
• Support endpoint management, application patch management, operating system configuration, device compliance, and lifecycle processes.
• Manage application updates and patching cadences, for Autodesk products and other enterprise applications.
• Monitor system health, performance, availability, and security; proactively address issues to reduce business disruption.
• Perform system upgrades, patching, configuration changes, vulnerability remediation, and routine maintenance activities.
• Serve as an escalation point for complex technical issues, providing root-cause analysis, clear communication, and timely resolution.
• Provide guidance to help desk technicians and contribute specialized knowledge in areas such as cybersecurity, cloud services, networking, and application support.
• Travel to other office locations as needed.

Additional Responsibilities

• Stay current on technology trends, security practices, and infrastructure best practices to support continuous improvement.
• Develop and maintain technical documentation, standards, procedures, and perform other duties as directed.