Systems Administrator
Summary
Manages the tribal government's server infrastructure day to day — Windows Server and Linux systems, Active Directory, VMware/Hyper-V virtualization, patching, backups, and security across 100+ servers — while troubleshooting hardware/software issues, supporting end users, and participating in an on-call rotation.
- Employees contribute minimal cost sharing towards medical, dental, and vision insurance
- Employer Paid premiums on short term disability, life insurance and accidental death and dismemberment
- Flexible Spending Account for Medical Reimbursement
- 100% Employer paid Short Term and Long Term Disability, Life Insurance, and Accidental Death and Dismemberment Insurance
- Dependent Care FSA
- 401K Plan with eligible match
- MERS Plan for Law Enforcement
- A generous paid time off program where all employees begin earning accrued paid time off immediately upon hire
- Generous Tuition Reimbursement Program with Educational Release Time
- Thirteen Paid Holidays
- Employee wellness and fitness programs
- Opportunities to participate in NHBP Sponsored activities
- Public Student Loan Forgiveness eligible employer
- Manage virtual and physical servers with Windows Server and Linux operating systems.
- Manage Active Directory, server and workstation patching.
- Manage the physical and virtual environment of 100 plus servers.
- Managing server virtualization technologies such as VMWare Server/ESX or Microsoft HyperV/Virtual Server.
- Have familiarity with database server installation, licensing and management.
- Must be familiar with windows clustering, domain controller setup, and Group Policy.
- Ensure the security of the server infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance.
- Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
- Expert in Windows and software automation process using scripting languages such as PowerShell and bash.
- Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices.
- Perform and test routine system backups and restores using leading industry tools.
- Anticipate, mitigate, identify, troubleshoot, and correct hardware and software issues on servers, and workstations. Escalate incidents as necessary.
- Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information.
- Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
- Develop required reports in response to business users and management needs.
- Manage vendors, outsourcers, and contractors to secure software products and services.
- Build and deploy new servers on the network as needed.
- Act as a service desk support when requested or needed.
- Have familiarity with advanced storage management solutions.
- Coordinate with the rest of the Information Technology Department to implement desktop and server systems that utilize industry best practices to meet NHBP objectives.
- Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and other technology appliance systems.
- Procure software and parts as instructed by the Chief Information Officer.
- Perform other duties as assigned.
- Must have an Associate’s Degree in a Computer Science related field and 2 or more years of related experience, a Bachelor's Degree in Computer Science, or equivalent work experience.
- Thorough understanding of Microsoft applications/infrastructure.
- Must possess strong written, oral, and interpersonal communication skills, a customer service orientation and the ability to communicate effectively with staff and clients in business-friendly and user-friendly language.
- Must possess demonstrated strong documentation/reporting skills.
- Strong analytical and problem-solving abilities with the ability to effectively prioritize and execute tasks in a high-pressure environment.
- Capable of resolving critical software and hardware issues in a time sensitive manner, cognizant of requisite service levels.
- Experience with Windows Services such as DNS, WINS, DHCP, TCP/IP, RDP.
- A strong understanding of network infrastructure, including familiarity with TCP/IP and LAN/WAN network protocols, firewall management, and operating system configuration.
- Understanding and experience implementing security policies on information technology hardware.
- Understanding Domain Authentication concepts and management.
- Experience with VMWare or other virtual environments.
- Highly self-motivated and directed with keen attention to detail.
- Ability to work both independently and in a collaborative team environment.
- Prior work history that demonstrates a commitment to team-building, constructive problem-solving, maintain a high level of performance with no or minimal supervision.
- Demonstrated ability to maintain the highest level of confidentiality.
- Must be available to work days, nights, week-ends, and holidays as needed with or without notice, or as part of an on-call rotation.
- Ability to establish and maintain positive, constructive and cooperative working relationships with others and maintain them over time.
- Demonstrated ability to interact effectively with the Executive Team, Tribal Council, and other departmental leaders.
- Performs all other duties as assigned.
- Must possess a valid driver’s license and be GSA certifiable. Must be able to travel, if required.
- Must be able to pass a background check and drug screening.
- Ability to understand, gain knowledge, and appreciate the difference with Native American culture and customs.
- Confidentiality is required.
- Familiarity with Mac OS (including mobile devices) and MDM solutions.
- CCNA, Security+, or other related certifications.
- Experience managing a Microsoft 365 environment.