Systems Administrator
PolyNovo Systems Administrator
Who We Are
PolyNovo is a disruptive medical technology company, headquartered in Melbourne. We design, develop, and manufacture innovative dermal regeneration solutions, using our patented bioabsorbable polymer technology NovoSorb®. Our lifesaving products have revolutionised the treatment of burns, major trauma as well as multiple emerging indications, and impacted the lives of over 70,000 patients globally.
With a footprint in 46 countries and 300+ staff across a range of locations, PolyNovo continues to grow, and opportunity awaits.
Learn more about PolyNovo by visiting our Website or our LinkedIn page.
About The Role
Key Responsibilities
- Provision and manage user accounts, laptops, mobile devices and system access for new and existing employees.
- Deliver IT onboarding and induction activities for new starters.
- Manage the lifecycle of end-user devices, including procurement, deployment, refreshes and asset tracking.
- Monitor and maintain Microsoft 365 services, backups and system availability.
- Ensure workstation patching and compliance standards are maintained across the business.
- Support Microsoft Intune, Defender and endpoint management activities.
- Provide Level 1 technical support, including priority and executive user requests, while liaising with external managed service providers when required.
- Maintain and troubleshoot end-user devices, applications, mobile devices, connectivity and meeting room technology.
- Monitor and coordinate maintenance of CCTV and audiovisual systems.
- Manage IT inventory and equipment stock levels to support business operations.
- Maintain accurate IT documentation, support procedures, asset records and configuration information.
- Communicate proactively with stakeholders regarding incidents, service requests and planned IT activities.
- Contribute to compliance, quality, safety and continuous improvement initiatives.
Qualifications and Experience
- Bachelor's degree in Information Technology, Computer Science or a related technology discipline, or equivalent formal IT qualifications.
- Minimum 2 years' experience in a Systems Administrator, IT Support or similar role.
- Experience supporting end-user computing environments, including account administration, laptop deployment, mobile device management and user onboarding.
- Hands-on experience administering Microsoft 365 environments and Windows-based endpoints.
- Experience with device patching, system compliance, endpoint management and device refresh programs.
- Experience monitoring backups, conducting restoration testing and working with managed service providers.
- Proven experience maintaining IT documentation, asset records and operational procedures.
- Excellent communication and stakeholder management skills, with the ability to support both technical and non-technical users.
- Highly organised, self-motivated and able to manage multiple priorities in a fast-paced environment.
- Ability to work both independently and collaboratively within a small IT team.
Why PolyNovo?
Join a team that values innovation, collaboration, and professional growth. At PolyNovo, we offer a dynamic work environment and the opportunity to contribute to ground-breaking projects that shape the future of our company and the industry.
- Multinational, ASX 300 listed and values-led business dedicated to redefining healing for the benefit of our patients
- Unique platform technology, an exciting pipeline of highly innovative products
- Diverse, inclusive and flexible workplace culture
- Career development opportunities and unlimited access to online learning
- Rewards platform with access to discounts at over 450+ Australian retailers
- Paid parental leave for primary and secondary carers, Nurture Days, and more
- Salary packaging including novated car leasing.
Apply Today
Please send your resume by clicking on the Apply button.
We like AI for lots of things… just not résumé review. Your application is read by actual human beings. No automated screening tools are used in our hiring decisions.
Please note only applicants with full working rights in Australia will be considered.
PolyNovo is committed to creating a workplace that values equity, diversity, and inclusion. We recognise and value that it is the sum of our parts – our combined backgrounds, experiences and perspectives – that allow us to succeed.
Learn more about PolyNovo at:
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