Systems Administrator
We are seeking a highly logical and detail-oriented System Administrator to support the integrity and reliability of our SaaS platform. This role focuses on system ownership, configuration governance, and billing accuracy. The successful candidate will play a critical role in ensuring that platform configurations, transactions, and processes remain consistent, traceable, and error-free.
Key Responsibilities:
Own and manage system configurations, including RBAC/ACL models, user groups, and organizational structures.
Ensure platform stability by validating configuration changes and maintaining governance standards.
Investigate billing discrepancies by analyzing transactions, balances, and system logs.
Provide clear root cause analysis for billing issues and implement preventive measures.
Take ownership of production incidents—lead investigations, reproduce issues, and coordinate with developers for permanent fixes.
Develop and maintain scripts (Python/TypeScript) to automate configuration tasks and reduce manual errors.
Build and improve internal tools, validation checks, and guardrails to protect system integrity.
Perform data validation and reconciliation using SQL and other tools.
Document findings, processes, and system improvements for long-term scalability.
3+ years of experience in Backend Engineering, DevOps, or L3 Technical Support/Operations
Strong SQL skills for data analysis, reconciliation, and debugging
Ability to read and understand code, APIs, and complex JSON structures
Experience handling production incidents and conducting root cause analysis
Familiarity with log monitoring and debugging tools
Experience in Fintech, Billing Systems, or Identity & Access Management is a strong advantage
Strong attention to detail and critical thinking skills
Excellent communication and documentation abilities
Ability to work independently and collaborate with cross-functional teams
Technical Skills:
Experience with scripting and automation (Python, TypeScript, or similar)
Knowledge of API integrations and system configurations
Experience building or improving internal tools or CLI-based utilities
Ability to create validation scripts and system checks before and after deployments
Additional Notes - Training & Trial Period
A 2-week paid trial period will be required prior to the official employment or probationary period → This allows both parties to ensure fit and alignment → You will be compensated for the trial even if not officially employed during this stage