SYSTEMS ADMINISTRATOR

Position Summary:

The IT System Administrator is responsible for implementing new software solutions that enhance organizational productivity, and efficiency using the latest technology and automation. System Administrator plays a critical role in maintaining, and improving the organization’s IT infrastructure to ensure secure, reliable, and efficient operations. The System Administrator provides level two escalation for sophisticated issues level one support techs are not able to handle.

Essential Duties & Responsibilities

• Support IT project management with hands on system integrations and technical skills, including experience with API integration and HL7 integrations.

• Support IT project management, including deployments, migrations, for various software.

• Perform SQL queries and use automation to create Tableau reports.

• Administer, monitor, and maintain servers, networks, and system infrastructure.

• Install, configure, and maintain software, SCCS applications, servers, firewalls.

• Troubleshoot system and network issues, providing timely resolution to minimize downtime.

• Assist with backups, disaster recovery plans, and data restoration.

• Monitor network performance, identify issues, and optimize system efficiency.

• Configure and manage VPNs for all branch offices including connection to datacenter.

Working Conditions

• May require occasional evening or weekend work during upgrades or critical incidents.

• Ability to lift up to 30 lbs. and handle hardware as needed.

• Hybrid or on-site work schedule depending on organizational needs.