Systems Administrator Tier 1 with Security Clearance

Cybercore is looking for a Tier 1 System Administrator Core Responsibilities: * Respond to user inquiries via phone, email, chat, or ticketing systems * Log and track support requests using help desk ticketing system * Diagnose and resolve basic technical issues related to hardware, software, and network connectivity * Provide step-by-step guidance to users for troubleshooting common problems * Escalate complex issues to second-level support or specialized teams, when necessary, via ticketing s…