Systems Administrator
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Summary
In-house Systems Administrator on Kiwi Property's Auckland CBD Digital team, acting as the escalation point for tech issues the external L1/L2 support can't resolve. Day to day: troubleshooting devices, connectivity, remote access and meeting rooms, plus device management and onboarding using Microsoft 365, Intune, Entra ID, NinjaOne and Cisco Meraki.
Salary: In-house role | Competitive Salary
About the OpportunityKiwi Property is one of New Zealand’s leading property businesses, with a $3 billion property portfolio spanning retail, office, residential and mixed-use environments. Its portfolio includes well-known properties such as Sylvia Park, LynnMall, and Vero Centre.
If you’re currently working in a strong Level 2, escalation support or Systems Administrator role and looking to step into a broader internal environment, this could be a great next move.
You’ll join Kiwi Property’s Auckland-based Digital team as a key internal escalation point for technology issues that can’t be resolved by the external Level 1 and Level 2 support provider.
Working closely with an experienced Systems Engineer and Digital Operations & Cyber Security Manager, you’ll be well supported technically while building exposure to different parts of the business.
In this role you’ll:
- Act as a key escalation point for unresolved technology issues
- Troubleshoot across devices, apps, connectivity, remote access, meeting rooms and print
- Work with the Systems Engineer and Digital Operations & Cyber Security Manager on complex issues
- Support device management, software deployment, onboarding and offboarding
- Maintain clear documentation and repeatable support processes
What You’ll Bring
You’ll ideally come from a strong Level 2, escalation support or Systems Administrator background and be ready to step into a broader internal role.
You’ll bring:
- Strong experience with Microsoft 365 and Intune
- Exposure to NinjaOne (or similar), Cisco Meraki, and Microsoft Entra ID
- Understanding of MDM and digital identity management
- Confidence troubleshooting devices, connectivity, remote access and meeting room tech
- Strong documentation, problem-solving and a calm, customer-focused approach
What’s on Offer
- Move from Level 2/MSP/escalation support into an in-house environment
- Broad exposure across Kiwi Property’s corporate and property environments
- Develop your skills across systems administration and IT operations
- Auckland CBD-based role (with occasional portfolio support)
Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.
For any questions give Steve a call on +64 27 337 8380 and quote Job ID: 18688 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
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