Systems Administrator (Junior)

UNCOMN, we don’t just fix issues; we deliver secure solutions that power essential operations in both the public and private sectors. Our team tackles tough challenges—whether it’s improving organizational systems, streamlining logistics, or making sense of complex data—all with one goal: helping our clients succeed so they can continue serving others.

We’ve built a culture rooted in our Core Values, where innovation thrives, work-life balance is respected, and career growth is always encouraged. We're also proud to be recognized as a ‘Top Workplace,’ and that’s not just us talking; it’s our employees. Now, we’re looking for another Uncommon Genius to join our dynamic team. If you love solving puzzles, building new things, fixing what’s broken, or pushing the boundaries of creativity, we encourage you to explore the details of this position below!

UNCOMN is seeking a Systems Administrator (Entry/Junior-Level) to:

• Provide Tier 1 end-user and basic system support for unclassified environments through established support channels.
• Assist with troubleshooting common hardware, software, application, network, and access-related issues.
• Escalate complex technical issues to senior team members while helping document the problem, actions taken, and resolution status.
• Support routine system administration activities, including user account support, system checks, basic maintenance, and coordination of updates.
• Use team tracking and documentation tools to record work, update tasks, and support day-to-day operations.
• Assist with routine operational procedures, basic automation tasks, deployments, and system support activities under senior guidance.
• Help monitor system status, review basic reports, and support activities that maintain system availability, security, and compliance.
• Maintain clear documentation, standard operating procedures, and support materials while collaborating with team members on IT projects and improvements.
• **This is a hybrid position that requires working onsite at our HQ and Scott AFB, with the ability to flex to additional onsite days as needed to support operational requirements.

Requirements

• Bachelor's degree in a STEM-based course of study, or 2+ years of related professional experience.
• Must be comfortable obtaining a CompTIA Security+ certification within 30 days of the start of employment. Must also be willing to obtain additional certifications as required by future client or contract needs.
• Must be eligible to obtain a security clearance, granted by the U.S. Government, which requires U.S. citizenship. The government also uses 13 adjudicative guidelines to determine an individual's eligibility.
• Hands-on experience with Linux and Windows operating systems.
• Strong communication, problem-solving, and troubleshooting skills across hardware, software, and network issues, with the ability to clearly document and follow technical procedures.

• Familiarity with Docker and GitLab CI/CD.
• Experience with scripting and systems technologies, including PowerShell, Bash, or Python, as well as TCP/IP, DHCP, DNS, VPNs, and virtualization platforms (VMware, Hyper-V, KVM).
• Active DoW Secret clearance or higher and/or CompTIA Security+ certification.