Systems Administrator - Unified Capabilities
Summary
An onsite systems administrator at Fort Huachuca who operates, secures, patches, and troubleshoots enterprise VoIP and VTC systems for a government mission, including incident response and performance monitoring. Key tech: Avaya/CUCM/Oracle/Ribbon VoIP, CompTIA Security+, and an active Secret clearance.
Essential Job Duties
Responsibilities include:
- Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security.
- Configure, patch, and scan systems to maintain high availability and optimal performance.
- Respond to incident tickets, service requests, and restoration of services, as well as process requests for change.
- Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings.
- Notify the Government of any "critical" or "high" incidents impacting critical systems and services.
- Troubleshoot, repair, and recommend changes to VoIP and VTC infrastructure to ensure robust and sustainable systems.
- Perform availability and performance monitoring, including trend analysis to assess service quality.
- Employ best business practices to provide secure, standardized, and scalable VoIP and VTC systems.
Qualifications
- Bachelor's in computer science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering
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0 years of experience with BS/BA
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2 years of experience with AA/AS
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4 years of experience with no degree
- CompTIA Security+ AND within 90 days Microsoft AZ-900 or CompTIA Sever+ or Cloud+
- Expertise in VoIP and VTC system operations, maintenance, and security.
- Experience with system configuration, patching, and vulnerability scanning.
- Strong troubleshooting and problem-solving skills for infrastructure support.
- Ability to create and maintain detailed system documentation and diagrams.
- Knowledge of availability and performance monitoring tools and techniques.
- Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices
- Familiarity with security policies and compliance standards within enterprise environments.
- Active Secret US security clearance
- Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
- Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
- Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
- Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
- Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
- Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
Skills
As published by lever · 22 questions · 5 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company
Short answers (2)
- What is your full street address? (Street, City, State, Zip)
- What is your desired salary?
Pick from a list (14)
- Do you have a Department of Defense (DOD) Recognized Security Clearance?
- What level of DOD clearance do you have?
- Are you authorized to work in the United States?
- Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
- Are you open to relocating for this position, or another position with Agile Defense?
- Are you a current employee of Agile Defense or any of its subsidiaries, affiliates, or acquired companies?
- Have you ever been employed by Agile Defense or any of its subsidiaries, affiliates, or acquired companies?
- How did you hear about us?
- Do you have a higher education degree?
- What is your highest level of education?
- Do you have any active industry related certifications?
- Are you a current or former U.S. Government employee or U.S. armed forces?
- Are you currently subject to any post-employment obligations from a current or former employer that could restrict your ability to perform this role if hired?
- I certify that the information provided is accurate to the best of my knowledge and understand that additional details may be requested later in the hiring process.
Written answers (5)
- If you were referred, please list the referrer's name and any other details here: optional
- What active industry related certifications do you have?
- If yes, please briefly describe the type of obligation and its duration (you may exclude employer names and confidential terms). If no, please respond with "N/A".
- If hired, would you have any ongoing outside employment, consulting, or business activities that could conflict with this role or the company’s interests?
- If yes, please briefly describe. If no, please respond with "N/A".
Attachments (1)
- Please upload a copy of your certification(s) if applicable optional