Systems Analyst I
Summary
Acts as a rapid-response IT troubleshooter, diagnosing and resolving high-severity outages and security incidents to keep systems running.
TransCore (TRN), a subsidiary of ST Engineering, is seeking a talented Systems Analyst I to join our Quick Response Team in Houston, Texas.
Summary
The Systems Analyst I functions as a tech emergency responder, helping to minimize operational downtime and mitigate critical security or technical failures by rapidly troubleshooting, containing and resolving high severity IT outages and cyber threats.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
- Analyzes business functions in order to develop new or modified information processing systems.
- Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
- Provides technical assistance in identifying, evaluating, and developing systems and procedures.
- Writes and maintains functional specifications for new or modified business systems.
- Tracks and documents changes to functional and business specifications.
- Creates or assists others in the writing of user documentation, instructions, and procedures.
- Monitors and documents post-implementation problems and revision requests.
- Maintains user security and integrity of system data.
- Review logs to determine what causes issues and how to improve upon them
- Understanding and implementation of setting changes and upgrades in the system’s infrastructure
Requirements and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.
- Associate degree (A.A) or equivalent from two-year college or technical school.
- Windows Registry
- Excel
- High level troubleshooting
- SQL scripting language knowledge (Batch/Python/Powershell)
- Network Architecture
- Linux Knowledge
Physical Demands/Work Environment
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions and moving traffic. The noise level in the work environment is usually moderate.
* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.