Systems Analyst (Integration)
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Business Analyst
JOB DESCRIPTION:
- Understand the product features and out-of-box requirements and map the functional requirements
- Ensure the operational support process are aligned with the business objectives and stated business requirements
- Conduct fit-gap analysis on products and develop reasonable working alternatives
- Support the product evaluation during the service definition phase
- Develop a deeper understanding of the business process, business organization and the expected business outcome
- Communicate business needs to the technology teams
- Assist in conducting functional testing