Systems Analyst
Summary
Supervisory-level systems analyst at a pharmaceutical company (St. Joseph Drug) in Dagupan City: analyzes and improves internal workflows and information systems, gathers requirements, leads UAT, writes procedure manuals, and trains branch and head-office staff, reporting to the Accounting Systems Manager.
About the role
Evaluates, documents, and improves company workflows and information systems to boost operational efficiency. Operating at a supervisory level under the Accounting Systems Manager, this role acts as the bridge between system users and development teams by gathering requirements, leading User Acceptance Testing (UAT), drafting procedure manuals, and training branch and head office staff on system updates.
Key responsibilities
Analyze operational workflows to improve company efficiency
Manage user testing for new software
Create procedural manuals
Lead employee training on system updates
Qualifications
Graduate in Accountancy or any 4-year business course
3+ years of progressive work experience in systems analysis, process improvement, or a related field
Proficient in Microsoft Office
Highly organized with strong analytical problem-solving and decision-making skills
Excellent interpersonal and presentation skills to handle staff training and explain system changes clearly
Willing to sit for long periods and travel to branches when required
Able to work under pressure and endure long hours to meet project deadlines