Systems Analyst - Senior

Position Overview

The Government Services Integration Cluster is seeking a Senior Systems Analyst with extensive Oracle PeopleSoft Human Capital Management (HCM) experience to support the Workforce Information Network (WIN) Digital Onboarding Project.

WIN is a business-critical Ontario Public Service (OPS) enterprise resource planning system built on Oracle PeopleSoft HCM. It supports human resources, payroll, benefits, absence management, compensation, employee information, position management, and related administrative processes for approximately 68,000 OPS employees.

The successful candidate will work closely with project teams, business stakeholders, and technical specialists to analyze business requirements, recommend system enhancements, design and implement solutions, and support ongoing production operations.

The role will focus on modernizing HR and payroll processes, expanding employee and manager self-service capabilities, transitioning legacy Classic and Classic+ pages to the PeopleSoft Fluid interface, and supporting PeopleSoft Update Manager (PUM) and PeopleTools upgrades.

Key Responsibilities

• Collaborate with project teams and business stakeholders to develop business systems and applications aligned with organizational needs and priorities.
  
• Analyze HR business processes, client requirements, and service delivery needs to identify opportunities for system improvements.
  
• Provide PeopleSoft HCM consulting and technical expertise to support business objectives and IT strategies.
  
• Lead systems analysis, requirements definition, solution design, configuration, development, testing, and implementation.
  
• Support PeopleSoft HCM functionality across Human Resources, Absence Management, Time and Labour, Payroll, and Benefits Administration.
  
• Assess PeopleSoft ERP options for new functionality and system modifications, presenting recommendations and evaluating the advantages and disadvantages of alternative solutions.
  
• Support PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, and the transition of legacy Classic and Classic+ pages to Fluid.
  
• Contribute to the digitization and optimization of onboarding, benefits enrolment, life events management, and other HR and payroll processes.
  
• Enhance employee and manager self-service functionality to improve administrative efficiency and service delivery.
  
• Provide technical advice on complex systems analysis, design, configuration, and development issues.
  
• Develop and maintain system documentation, technical specifications, reports, presentations, and user manuals.
  
• Lead the coordination and development of production support procedures and provide support for ongoing operational requirements.
  
• Apply project management and change management practices to support enterprise-level HCM enhancements and system optimization initiatives.
  
• Work collaboratively with business and technical stakeholders to ensure solutions meet functional, technical, and operational requirements.
  

Required Qualifications and Experience

1. PeopleSoft HCM and Technical Systems Expertise

• Strong knowledge of PeopleSoft HCM and enterprise business systems technology.
  
• Solid understanding of systems design principles, requirements analysis, and solution architecture.
  
• Experience with PeopleSoft Update Manager (PUM) upgrades and PeopleTools upgrades.
  
• Experience with PeopleSoft Fluid and Classic/Classic+ interfaces, including modernization of legacy pages.
  
• Ability to lead the analysis and definition of business and technical requirements.
  

2. PeopleSoft Development and Functional Expertise

• Experience designing, developing, testing, and implementing PeopleSoft business solutions.
  
• Knowledge of PeopleSoft development techniques and the systems development lifecycle.
  
• Strong functional and technical understanding of:
  
• Human Resources (HR)
  
• Absence Management
  
• Time and Labour
  
• Payroll
  
• Benefits Administration
  
• Ability to translate functional requirements into effective technical and system configuration solutions.
  

3. Solution Evaluation and Recommendation

• Experience evaluating PeopleSoft ERP capabilities to support new functionality and system modifications.
  
• Ability to assess alternative technical solutions and provide recommendations based on business needs.
  
• Strong analytical and problem-solving skills, including the ability to communicate the benefits, limitations, and trade-offs of proposed solutions.
  

4. Business Process Analysis

• Ability to understand complex business processes and identify opportunities for improvement.
  
• Experience analyzing client requirements and recommending appropriate systems development solutions.
  
• Ability to align technology solutions with business objectives, IT strategies, and service delivery requirements.
  

5. Communication and Interpersonal Skills

• Strong verbal communication skills, with the ability to explain business and technical requirements in clear, non-technical language.
  
• Excellent written communication skills for preparing reports, presentations, system documentation, and user manuals.
  
• Strong interpersonal and stakeholder management skills.
  
• Ability to collaborate effectively with business users, technical teams, project stakeholders, and management.
  

6. Project and Change Management

• Knowledge of project management methodologies and practices.
  
• Experience supporting or leading change initiatives involving enterprise-level HCM systems.
  
• Understanding of change management principles, implementation approaches, resource coordination, and system optimization.
  
• Ability to contribute to the successful delivery of complex system enhancements and upgrades.
  

Mandatory Requirements

• Demonstrated experience with Oracle PeopleSoft HCM.
  
• Experience with PeopleSoft PUM and PeopleTools upgrades.
  
• Knowledge of PeopleSoft Fluid and Classic/Classic+ interfaces.
  
• Experience across relevant PeopleSoft HCM functions, particularly HR, Absence Management, Time and Labour, Payroll, and Benefits Administration.
  
• Strong systems analysis, solution design, testing, implementation, and stakeholder communication skills.
  
• Availability to work onsite five days per week at 222 Jarvis Street, Toronto, Ontario.
  

Nice-to-Have Qualifications

• Previous experience working with the Ontario Public Service (OPS).
  
• Previous experience in government or other public-sector environments.
  
• Experience supporting large-scale enterprise HCM implementations, upgrades, and business process modernization initiatives.
  

Requirements

Project Context

The WIN Digital Onboarding Project aims to modernize HR and payroll service delivery through:

• Digitization of manual and paper-based processes, including onboarding, benefits enrolment, and life events management.
  
• Expansion of employee and manager self-service capabilities.
  
• Improved administrative efficiency and streamlined HR and payroll operations.
  
• Migration of additional legacy administrative pages to the PeopleSoft Fluid interface.
  
• Technical upgrades to align the platform with vendor-supported PeopleSoft capabilities.